Very helpful to deal with and happy with product

Samples arrived v promptly. Order arrived promptly. V pleased.

Shopped before with this company, Very pleased with my new purchase. Customer service excellent, would recommend.

The rug arrived when it was supposed to and is beautifully made.

Well made Rug, well worth the wait for, Very robust packaging. Grand product, Peadar

apart from the crazy use of unrecyclable wrapping material, a great experience and good service. the rugs are well made and look good.

Excellent all round service

Brilliant rug, brilliant customer service and I would definitely recommend The Natural Rug Store to all my family and friends. What a find.

Great, not a lot more to say really, the rug is well made and exactly what we asked for.

Very poor level of service - the delivery took far longer than originally stated, I wasn't updated on progress of delivery date, I had to call several times to find out where my rug was and the staff who dealt with my enquiry each time were bordering rude, flippant and didnt ring back when they said - wouldn't use this company again

Very good quality. Fits exactly. Looks good and absorbs wet paw marks beautifully. Would buy from this site again and recommend to friends.

Quick and efficient. Delighted with rug.

Good service, rug is perfect

Great product and terrific customer service. Highly recommended. My rug looks fantastic and I've just ordered another.

I’ve had a number of rugs from The Natural Rug Store. Always perfect, great service and rugs wear very well. Highly recommend.

Great customer service!

Good customer service, rug was ready within the specified time frame and was then sent on a next day service. Rug is beautiful and fits perfectly. So nice to have something new that smells nice and natural and not of chemicals. Perfect for babies room.

Gorgeous quality

I required a rug for a doorway that is not standard size so I submitted an order to the Natural Rug Store for a bespoke item. The rug arrived early and was well packaged. It fits perfectly, is hard wearing and I absolutely love it. I am happy to recommend this company. They are reliable, prompt and create a quality product to your specifications.

Great website. Lovely rug. Efficient free delivery. Would definitely recommend. My new rug was custom made to size, very reasonably priced and looks great.