A good service. The rug is perfect, thankyou

Very efficient service, from initial sample request to order completion.

Best service, beautiful rug sent to Ireland with great care! Thank you :)

Excellent bespoke natural fibre rugs. We were recommended by a friend to order from the Rug Store - it was a great recommendation and we are happy to pass on this 5 star recommendation.

Excellent service. The rug was everything I hoped it would be.

Ordered a custom rug and am very pleased with the result. Emailed the co with a query and they got back to me same day. Very pleased with the service and the product, will definitely look to shop there again.

Great shopping experience from a company who looks after their customers.

Received our rug so pleased with the quality. It came beautifully packed with a certificate guarantee.

Delighted with the service, quality and professional assistance from this company. Highly recommended

Excellent rugs and a quality service

Well made, just what I wanted. Efficient delivery with a telephone call informing me of which day to expect the delivery.

I would highly recommend this company ! Their website is excellent, and from the moment I placed my order , their customer service was second to none ! I was contacted twice to double check my order before it was made , & delivery was a week after. My rug is gorgeous and I'm delighted with it & the service I've received.

Good quality.

In spite of not having the original colours I chose it was easy to chooses alternatives and the rug arrived in fairly quick time and is well made and very pleasing.

Beautiful product very well manufactured

Lovely quality rug and a great service. Very happy! 😃

Very pleased with the product! Perfect for our entrance hallway

I ordered a rug on the 1st of December 2018. On the delivery rules it said that they deliver normally within 10 to 14 days and on 21 days in really busy periods. Today is the 29th December and I have been told that the rug will be arriving in January... Watch out as The Natural Rug Stores does not fulfil their pledges. Let’s hope the rug is ok...if and when it arrives... Update: rug arrived late as stated above. Having said that, the rug looks and feels great!

Gorgeous product we are so happy with our rug. Made really well and on delivery wrapped really well for protection. We had a few queries with the rug and always had a fast and helpful response. Think we will be ordering again !

Already had lots of compliments the rug is in the hall way so is the first thing people notice - the quality is fabulous and I love the fact it can be made to specifications