Really happy with my made to order sea grass mat, produced to a high standard and delivered within a reasonable timeframe.

I had several queries prior to ordering and the team were so helpful, nothing was too much trouble for them. I ordered samples which arrived very quickly. I made my choice and had a made to measure jute runner with a basketweave border and I'm so pleased with it. It looks fabulous next to my bifold doors. Thank you so much!

Very pleased with the rug. (It is the second time I ordered and happy with the quality and the service provided. Thank you!!.

Excellent service. Sample service great. Recommended

Happy with my two rugs although I thought the natural colour would be rather more “blond” (according to the pictures on the website). It is actually more yellow, like straw. Still like it very much though. Delivery took ages. Ordered in July, delivered in October! But all in all, I am happy to recommend this company. 4 not 5 stars because of length of time to deliver.

Ordered samples which arrived the following day and then ordered our rug. It was delivered very quickly and was so well packaged and looked great the moment it was unrolled. Exactly as we wanted and excellent quality. Would certainly recommend this company.

Great rug. Well made and really tough. The sea grass is a beautiful colour and nice weave, the edging very neatly attached. Lies well on the floor with no curling edges. Looks fabulous in my new garden room.

Super customer service from start to finish and superb quality rug, couldn’t be happier with my personal experience and would definitely recommend. Rachel, Hampshire July 2022

I'm very happy with the rug - perfect that it can be made to any size. Free samples give a good idea of how it will turn out. Had to wait a while for it but it is custom made.

I was apprehensive about making such an expensive online order for a bespoke rug but was very happy with the rug when it arrived.

Really pleased with rug - made to order so perfectly fits room. Very well made and like the the fabric border. Would buy again.

Perfect rug for the dining room. Ordering was so easy but had to curb my patience with the wait as with most things these days. Will definitely choose Natural rug store again.

Loved the opportunity to design exactly what I wanted. Extremely easy to use. Great quality and value

Outstanding service and quality of rug superb!

THE RUG WAS AN EXACT FIT VERY SATISFIED

Ordered a jute rug. It arrived on time and was exactly as described. It is perfect and tespobses from the team excellent Highly recommend

The rugs look great. Such an easy process; made particularly easy with the software that allows you to see the finished rug with any border and pattern chosen. Receiving a sample for matching curtains or other pieces in the room was sensible and straightforward. They arrived on time and are of extremely high quality.

The Rug that I have looks fabulous beside my TV unit. I waiting about 6 weeks but the rug is man made and bespoke to my taste. Well worth the wait, thank you.

Great service and great product. Everything was as expected.

Beautiful rug