excellent product, beautifully made. Just great!

After ordering a few swatches which were despatched promptly, I ordered 3 custom made rugs. The whole process went smoothly and seamlessly, with rugs delivered in timescales promised. Their staff were all extremely knowledgeable and helpful I will not hesitate in using them again when I need some more rugs. Thanks again for a fantastic service.

We are very happy with the appearance and quality of our jute rug. Choosing the design was easy to follow with a good range of choices.The packaging of the rug was excellent.

Thank you for your excellent customer service and superb product. We're very delighted with our purchase.

Beautiful. Fulfilled my expectations.

I cannot give a review either as I ordered about 5 weeks ago and have not received it yet Catherine

Difficult to give a review as I haven’t received my rug yet it was ordered 5 weeks ago

Lovely rug, made well and good service.

I still haven’t received my order

Excellent quality and service. Highly recommended - you won’t be disappointed

Great service, great product. Plenty of choice and whole thing was very professional and good value.

The website design process was really easy to use and helpful. They sent us many samples to help us decide. The ordering process was easy. The communication was efficient. The delivery time for 2 bespoke rugs was quick and they kept to the delivery time. AND the rugs are fabulous. We couldn't be happier!

So pleased with my new rug, great quality and great service. I will recommend The Natural Rug Store to everyone and will definitely be using them again.

Very good service and lovely product.

I am absolutely delighted with my rug, it’s so much better than I expected. Wonderful quality rug, stitching and edging absolutely perfect and a coating underneath to stop it slipping. Really recommended, would order again in an instant.

Excellent service

Rug was exactly as l expected, very pleased.

We love our rug!! Exactly what we hoped for. Good communication before delivery. Will definitely purchase again.

A superb quality rug. Great communication. Thank you.

Brilliant service from ordering to dispatching Very please with my rug