Seems like the thief’s are going to send me my money in within 30 days my hard worked money lol lucky I didn’t get my lawyer to investigate further into u guys you people would have been done for

Ziglu took £40 from online purchase then another £39 from a juellery shop in London the Post code come up of a street for no reason when I asked what happen to my money they said it will take 130 days for a response then I waited three months they still haven't refunded my money do not bank with this bank

Sent money from my PayPal account and it hasn't even appeared in my ziglu account and hasn't been sent back to PayPal either

Can you release my funds? Why does it take 60days. I need to pay bills. Stop taking the p. First you block my account and now youre holding my funds.

Brilliant starting app for crypto currencies. I had £10 for buying a £1 stock, well I bought 6 shares. Use the link to get the bonus... it says £5 free but its £10 for the next few weeks only. Grab a bargain. https:// invite.ziglu.io /a6d6b05b Hey, I’ve got an account with personal money app Ziglu and I think you’d enjoy using them too. Use my link to earn a referral bonus £10 after your first qualifying exchange:

My account was suspended for review and they gave me time frame of 3-4 weeks to resolve my enquiries since 27/05/21 they haven't get back to me and when I call customer service always been told to keep sending email to security team. I got over £6k inside the account. Useless bank

AVOID THIS COMPANY! Closed my account for no reason.

STAY WELL AWAY!!! I had been using ziglu for months with absolutely no issues untill few weeks ago i kept getting logged out my account. now they have frozen my account and closed it with no explanation whatsoever with money in the account will be very suprised if i get it back. Customer serivce doesnt even exist they are a joke of a company

They are absolute thieves! I had Ziglu for a while probably around 3/4 months and how coincidental when my Universal Credit payment arrived today that they decided to just freeze my account. My account has no reason whatsoever to be frozen I had been using it as an everyday account like a normal person and now my benefits are stuck in the account and getting any contact from them is a myth, they reply after 2 days. The email tells me that I have to now provide them separate bank details to get my money moved there and it could take up to 60 days what an absolute joke that is!! Will definitely have the financial ombudsman to investigate, because I know they will only reply to this with their generic meaningless copy paste response.

If I could I would give 0 star. They have closed my account (with more than £1400 on it) without any explanation. I have asked for a statement, after I received it, suddenly they have closed the account. Customer service is useless, not replying just after 2-4 days, they cannot be contacted on phone at all… the whole system is a big s… DO NOT USE THEM!!!

I advise against. I have never had such terrible service. They don't want to withdraw my savings for 4 months! I have already written 18 times for support and they can't do anything! Carrion.

Do not get this app. I transferred some money from my Binance account to Ziglu and it did not arrived. They said the reason is we do not accept payment from third party. Why should I know that now? The Binance account was under my name and verified. After 2-3 weeks still I could not get a refund receipt to show Binance financial that the payment has refunded. Basically they do not care at all. Do not use this app at all.

The worst experience of any financial institution, seemingly freezing your account if you transfer money to another exchange. A bunch of hustlers

I am 73 years old, have had many bank accounts over my years. Suddenly they "bounced" an incoming payment from eBay; then they Froze my card and account, now they will not respond or even send me a statement; thank goodness I got most of my money out; just £60 to go .... STEER CLEAR of this "mob"; I am taking it up with the banking ombudsman

Closed my account the same as other recent reviews. No explanation and no response from support?! The response below is totally untrue as they closed my account and told me I can never open a new one. I presume it is because I took £25 referral bonus and didn't really use the account.

Awful experience! I purchased and stored over 4k of crypocurrency on Ziglu, thinking they where the first UK bank to adopt crypto. Everything went fine until I received an email from them a couple of days ago telling me they have reviewed my account and have decided to close my account with immediate affect and WITHOUT explanation. I cannot withdraw my funds or my crypto. In the same email they said it will take up to 60 days for them to transfer any funds I had into another bank in my name. The cheek of it!! Avoid Ziglu for buying and storing your cryptocurrency at all costs! Wait for the mainstream banks to offer crypto - Ziglu is not up to the task. I'm not the only one this has happened to. Read the other reviews.

Freeze accounts that don't buy crypto from them and don't respond anymore. You cant even phone them to speak to a human and will be treated like a criminal. EDIT Still frozen after a month, no one responding despite comment

Ziglu just closed my account without any warning with over £400 some in GBP and some in different Crypto Currencies. I’m absolutely livid as they said they can’t even give a reason as to why this has happened. All I know is they need to send my money to my high street account as this is complete rubbish

My money keeps getting refunded when I try too add more money to my Ziglu account it just refunds straight away

Excellent app. So much easier to use than other exchanges. Good to see more crypto currencies, stable coin and new features e.g graphs. Straightforward deposit, buy, sell, exchange facility. In addition, being FCA approved is a bonus.