Scam! They block accounts for no reason and keep my money.

Ziglu has been a simple, useful & great introduction to the world of cryptocurrency. I’m pretty new to it all so was please that Ziglu’s UI is straight forward. The few times I have ran into problems the messaging system they use puts you in contact with a real human fairly quickly. I got a snazzy pink debit card that I can use to spend the funds held in my Ziglu wallet, something that I’ve not been able to do elsewhere. Genuinely great app & service, nice one guys!

Great simple to use app which I've ended up signing other family and friends to knowing they can easily use. Customer service spot on. Looking forward to more features and more crpytos choices to buy over time.

They are thinking i will forget my money. I wil bring you on the road,you are froud.and no one ned to use this cheap scam wallet. They wont care whats issue we arw facing with our money that they stolen.

Ziglu is amazing. I have had the app as well as the card for a few weeks now. The app is super easy to use and I love the option of being able to gain 5% APY on my Bitcoin investment. The card is also very cool! Keep up the good work Ziglu.

Still fund missing but now i am getting reply,hope i will get my money back soon.

They came just for scam , Opening account is so fast but after that you will lose your money.they never care whats the problem in your faimly.i taken loan for my sister marriage.they freeze my money about 3300£ and they never allow me to trasfer funds. I given all of profs now i am on the road

Cheap and totaly froud. 860£ stuck from 4 months. No one replying.chat is also poor.

Froud bank . Freezing account,they took my 3000£ and never refund me,now not getting answer from emails.

At first Ziglu had a 2k pending payment to a friend who I was trying to help pay of his bills but it’s been 20 odd days and the money which was supposed to bounce back in my account supposedly is still hasn’t come through alongside their attempt to shut me out and close my account down which I pleaded and got them to open it back after constant back and forth of proof of funds etc etc. They also keep insisting on this banking institution they have to keep going through for everything and other departments which handles money but will not even let you communicate with them whatsoever just constant “oh we’ll make sure they get back to you soon” and that they can’t give me and estimation of how long this is going to get sorted out in anymore I just want to get sorted out as I’m a uni student that lives alone and 2k Just’s vanishing isn’t something I can deal with right now 💔☹️

Chester and scamer. Be aware they are froud

Shame full servise and froud. They scam me 2500£. 3 month passed now not replying . I advise you all use revolut or starling. Ziglue is froud.open a account very easy but after few days they stealing the money

Stupid support, they never reply,almost 30 days passed and and i am waiting for my money. They reply me last time on 22 match that they will proceed my refund in 14 days,now 25 days passed and they never refund me and never now replying. Stay away these type of scam banks

I'm waiting for a payment of £25 from my friend, was send on 28th March is 15 April and not received. Contacting customer support they said should take 2h if not 2 days if not 14 days. Is more then 14 days and not received. They have to rise the case with the payment team because my money was stacked some where. Very slow process, they use a third party bank, so communication in and out is time. If some one will pay you £1000 you should know that your account will be freeze and give explanation more than applying for a immigration visa, is too much but £25 never arrived probably decided to keep as a tips for getting my £1000.

So damn easy to use as a cash card, but best thing yet - but Ethereum and Bitcoin. I have a number of cyrpto trading accounts but getting money in or out is always a challenge, never mind exorbitant fees to get funds on those accounts. Meanwhile with Ziglu, a UK start-up bank, i felt much safer and it's way simpler to get buy into Bitcoin for long-term HODL. In fact, the small issue I had today (i managed to get my account frozen) was quickly resolved. They even called me back to confirm was good and I got it working. Appreciated it, they didn't have to. This is why I am leaving a review. Very unusual but pleasant experience. Thoroughly recommended. Shout out to Shah for sorting me out!

scam,useless 2 month passed they didnot refund my money even they promised me they will refund in 3 days

I trust this company with my crypto. They’re highly regulated and provide insurance. They’re founded in the UK and I genuinely enjoy using this app. Keep up the great work Ziglu. Can’t wait to see where you take the app.

I'm new to crypto and Ziglu has been the perfect place to get started. The app is simple to use and I love the transparent fee structure and the app looks great. Reading some of the negative reviews here and they all sound like fraudsters. A bank would only freeze your account if you're involved in financial crime.

Very good until I wanted to trade with bitcoin I tried to link my Ziglu account to my luno account and it’s now frozen with 500 inside now I’m stuck without any money hopefully the customer service team can help me out.

Up until recently it was great, since the start of the month it has started taking longer and longer for the deposit to arrive into my Ziglu account. The last deposit I made on the 23rd March still hasn't arrived 3 days later. I have contacted chat and after the first day when they told me it could take 2 working days, they no longer reply to my chat. I have also tried calling their customer support and have been on hold for up to an hour with no one answering. Update: 1 week on and the money still has not arrived. I have contact various members of the support team, I have to start from scratch every day as they seem to have no history of the problem their end. I will be contacting the financial ombudsman to try and reclaim this money.