Hi I play yes play for a while . Normally when I do a withdraw my money is the next day in my bank I dit a withdraw o. The 14th a d still no money in my bank. I sent a email asking when can I expect my winnings and was told it take up to 74hrs. Why . This is ridiculous . Just want to tel people to keep a eye on theire winnings pay out it could dissappear if you not keep a eye on youre wings. I am so dessipointed in yesplay .

On the 14/12/2024 I send my money from Yesplay to my bank account but still waiting for reflected

I feel so terrible and unhappy with my withdrawal since i made my withdrawal on the 14 december 2024 it more than 72 hours now not receiving my money on account..it been processed since saturday until today but no money whats wrong?

I only started using yesplay yesterday but already have a bad experience with them, i made a withdrawal till now it's not approved.

I made a withdrawal of 200 on the 17th I didn't get my money it says withdrawal reversed pls assist me

I have been using yes play for more than a year and with my experience I have found it great.had problems at first but that was soon resolved I found withdrawing money to be quick

I requested a withdrawal on 29/11/2024. It was processed on 01/12/2024 which I understand. What I don't understand is that it's been OVER 72hours and it still hasn't reflected into my account!!! There has been a constant back and forth on email. Only with excuses though. Once 72hrs have passed, their new excuse is technical difficulties. There are a few other complaints I'd seen just like mine. PLUS the contact number on their site is fake!! It is absolutely insane how this is actually a standard. My reference is 895007. Each time you send an email, you get a new reference. Need I say anymore! Terrible horrible pathetic experience!!!!

I withdraw money 5 times on the 29 & 30 Nov and today its the 03 Dec I only received R200.00. I have tried calling to no avail. The livechat its even worse. how do one get help. the bonus part its worse i made 7 time more that the bonus but still can withdraw. that is happening with yesplay.

Very complicated yesterday I had over 400.00 today I am not able to see it

I did withdrawal here but I didn't not receive my money And there is someone else who has got access to my account how can I Stop that?

I'm still waiting for my voucher and pin code for my 360+ 200r winnings.I saw my e wallet statement that money was withdraw from an atm 3/11/2024 ,there's another 400+ 100r which was not my winnings and also withdraw by the person which you sent the money to. I did get a voucher and pin code for the hundred rand , but already withdraw ,by who I don't know! The above two amounts is my money , and it seems to me that you gave my money to someone else. Plz its been a month know and don't sent me any numbers to call , cause no number or live chat is working , so I just want my money , my last winnings I withdraw ,was at u save supermarket, not atms. Everything was fine until know, struggle to get my money from you ,I repeat I never get a voucher or pin code from you guys , but my money which I won, was withdraw , plz just give me money,!!

Struggling to withdraw my money and to change my phone number that i don't use it doesn't want to verify the number because I'm using a new number therefor I can't withdraw my money

It keep saying i have put incorrect bank account number to withdraw

Hello my name is Kehinde Ayodeji with my cell phone number 0604578656 registered with yesplaybet.com.pls I make a withdrawal since yesterday and up till now I never received any payment voucher or pin.pls help me out.

Good Day today I deposited a 290 Rand voucher into my yesplay account and played sweet bonanza on a 50 cent bet amount the game glitched out while I was playing and I wasn’t able to exit the game or take a screenshot or screen recording of what had happened I contacted their useless Live agent option Only to have Dealt with a seriously incompetent person Bronwyn H I don’t know if this is a real person or a robot but honestly I’m starting to hate this platform more and more I asked to speak to someone in a higher position and she replied no one is available right now it was so easy for her to not help me as it’s not her money that’s getting flushed down the drain

Scammers this site someone just hijacked my account after i play all my money is gone if i try to contact to delete my account there dont help at all

This is the worsy company to play slots on. They steal your money.

i was verifiying my document , and my ID photo image was blurry so i got kocked out. i went to live chat but got no response as to how i can re verify my documents so i can withdraw my winings

I have won money on yesplay and I do not have a card ID but a temporary ID. I'm trying to upload it but it's not allowing me to. Please help as I have sent a copy of my temporary ID to the support that takes long to get back to me. Please help

Yesplay is great, no issues with deposits or withdrawals but you lose more times than you win, wish RTP was higher with you guys as I enjoy playing on yesplay