
Laura Hogewoning
United States | 01 March 2025You have a great selection of Frames! Had no problem ordering and they arrived quickly and in perfect condition. I have already referred your website to others. Thank you!

Kevin Carroll
United States | 28 February 2025Soooo much better than any of their competitors. The only company I will buy glasses from online.

Adam Cushing
United States | 28 February 2025Really good price, packaged well to avoid damage, and reasonable turnaround on processing time.

Stephanie Appelbaum
United States | 28 February 2025The frames arrived quickly and were in a nice glasses case.

Jillian Z
United States | 28 February 2025My experience with Frames Direct was great. I ordered eyeglasses that was a fair price, it was discounted. Navigating through the system was easy. I wanted my glasses with prescription, but I didn't have my prescription with me. So, I reached out to Dianna and she was able to refund the difference. She was friendly and quick with responding.

Kevin Smith
United States | 27 February 2025I found the shades that I wanted at a great price. They were quick and accurate.

Customer
United States | 27 February 2025In this era , they take almost 2 weeks to get your glasses delivered. Very slow process and you hardly receive any communication during the process. Also I was made the purchase transaction at 5:30 pm the day before and the transaction got posted with next days date (2/1/25) , due to which the credit card company wouldn't honor their credit card offer

Mary Winkler
United States | 27 February 2025Great customer service. Customer service contacted me with questions about the prescription I entered incorrectly. I was able to communicate conveniently via email and clarify what I wanted. The glasses are perfect and came within a couple of weeks.

Carsten
Hong Kong | 26 February 2025I ordered a pair of progressive lenses. Total $465 which is not cheap but the lenses were! They said it was a premium brand from Essilor but if I change my gaze just one degree from straight to right or left I see nothing. Very poor quality and performance of the lenses. Very bad, very disappointed.

Robin
United States | 25 February 2025I finally found the frames no one else was carrying! I couldn’t be happier!

G Keith
United States | 25 February 2025I waited almost two weeks after ordering to be told that the glasses I ordered were discontinued. No offer to make it right, no real apology. Just wasted my time for no reason. Don’t waste your time with this company. You won’t get anything out of it.

Matthew Ketchum
United States | 24 February 20251st and last time order. I ordered on January 12th it is now Feb 24 my glasses are still “in lab” they had confirmation of my prescription on 1/18. I ordered pair of glasses from Lens Crafters on Jan 20 I have had them for 3 weeks now I think. This company is a joke, the response you get is such a canned response like click and this excuse sounds good, send. I have told then that if I hadn’t already paid my Visa bill I would have canceled. Yes the bill came over a month ago. No communication on their end either. At least a random update would be nice. I know my 400 bucks makes no difference but I will NEVER order from here again. I have already told friends and family. There is probably no point in even leaving this review. This company truly does suck.

John Frowd
United States | 23 February 2025Perfect glasses as ordered!

Jessyca Otto
United States | 23 February 2025Great experience overall. Product came just as pictured online. I am very satisfied with my purchase.

A S
United States | 23 February 2025__thanks__

Mark Limones
United States | 22 February 2025Very satisfied with the frames

Melissa Fritz
United States | 20 February 2025Order arrived quickly. Site easy to navigate. Quality products.

Consumer
United States | 20 February 2025Shop elsewhere this place is a joke. The frames that I ordered looked like they already been used by someone.

Connie Donatantonio
United States | 20 February 2025Went to a brick-and-mortar optical chain and they did not have the frame in the color that I wanted. I took down the number and Frames Direct had it and it was $30 less!

Scott Schoenfeld
United States | 19 February 2025It was super easy to send in my prescription, and a quick turn around to get my new glasses at about 1/2 the price of the local chain store...