Quick and easy

Great for helping get a cover letter perfected. Didn't need it consistently. Did not know about the extra services provided so cannot attest to whether or not they were beneficial. When I tried to cancel, I did encounter one rude CSR however, when I called back the representative that I received more than made up for the previous and did everything possible to make up for my prior experience. Everything was handled as needed and I will definitely return if I need to update my cover letter or decide to try the extra services provided.

This was a great experience that was very east to imput my information to receive the best work.

Luis listen to me and helped me with my issue. He is kind and educate with his duties

I did not realize that I had to cancel the trial subscription. Totally my fault. The customer service rep explained and canceled my account. He made me not feel so bad for my on mistake.

I love, love this company. It was easy to use, lots of great suggestions, and received a chance to apply for an internship with PGC State's Attorney Office. Thank you so much for the help. Unfortunately, I couldn't afford the monthly fee. Have a Blessed Day!

Everything

Friendly customer service

It was great

Thank you for a fast, efficient, friendly and warm customer service to resolve the matter at hand.

It is very expensive. You don’t even get to keep the cover letter if you stop paying.

They charged me $35 and when I emailed them I only got half of my money back, even though I never even used the service, because it’s garbage. Anyone can use ChatGPT to do this stuff for free.

I have used this site twice. Both times were very easy to navigate and complete the task. Immediately the document was ready to email/ print.

Great customer service during my call.

Luis Espalante who helped me over the phone was phenomenal and went above and beyond to get me a refund for the last charge. I was able to find a job back in June due to the help of this cover letter and site and zi will recommend this to friends and family who are looking in the future.

The first time I called and spoke with someone they were not able to help me locate my account because I was unaware of my subscription and they told me to call my bank to cancel the subscription . This representative was very understanding And helpfull and didn’t give up ! We located my account and found out that I actually had 2 accounts, she was Very knowledgeable and has a lot of experience in this field she helped me not only locate and cancel my account but she helped issued a refund

Effective customer service, made it all about resolving the customer’s issue, on point, great service overall.

You make it FAR too hard to cancel subscriptions but I am sure you all already know this.

They went above and beyond. I was provided a refund but also informed of a service to help me with cover letters and my resume. I'm very happy with the service.

I liked the cover letter but did not enjoy getting charged for two months without being made aware by the company.