DO NOT BUY FROM THIS COMPANY THEY ARE A WASTE OF TIME THEY TAKE YOUR MONEY AND EXPECT YOU TO WAIT FOR NEARLY TWO MONTHS FOR DELIVERY ...YOU CANT CALL THEM THEY DONT REPLY TO EMAILS ITS A BIG SCAM ..ABOID AT ALL COSTS

Omgoodness,,, now i am reading these bad reviews I wish I had b4 I order way back in October 2020 I ordered 2 item as I was nearing the end of VitD3 and I still have not received them unto now the 7th December 2020 I sent e.mails galore and messenger messages and all they do is make excuses after excuses over two weeks ago the excuse was that it was sent so I messaged again only to be told when I said is it coming from China that it was coming from Dakota, USA I pleaded for a refund throughout but they say they could not...so last week I called my credit card company and bingo today e.mails and messenger messages they are taking the credit by saying they have refunded me but had I not contact my Credit card company to complain nothing would have been achieved....DO NOT BUY FROM THIS COMPANY.. Buy from reputable UK Companies.

If there was any possibility of giving this company no stars I would have done it. I placed an order on 24th October and it has still not been delivered. Unless you are willing to wait I would recommend avoiding this company.

AVOID THIS COMPANY. They seem to advertise items they do not have in stock. I placed an order on the 9/10/2020 and was assures it was dispatched on the 30th October. Contacted them on 19th November and 1st of December and like all the previous customer received a long automated convoluted email about the delays and asked to wait each time Have raised a resolution with PayPal

I used to use this company a lot. Because their prices were competitive, they sold the whole Swanson range and the products arrived on time. Since the CV pandemic started though, their service has slipped. Orders are estimated to take many weeks to arrive. Then they either don't arrive or arrive months later. You can't run a business like this! They've blamed lockdowns and requested patience from their customers. I know their products are sent from abroad, so may get held up in customs. However, I've since used an American supplement company and the products always arrive quickly and on time. So something's going wrong with Healthmonthly. I won't order from them again now. They're too unreliable and their poor service creates unnecessary stress for the customer.

I used to really rate this company but things have really taken a turn for the worse. My order in july never turned up, but they were reasonably good about it and eventually refunded me. I made the mistake of assuming it was a one off and placed another order in setpember, which has also never arrived but this time i am being fobbed off and told to wait. the order isnt even on my account anymore so it's doubtful it was ever processed and have now had to get paypal involved to help as the customer service is really no help at all. so disappointed

Ordered Swanson stinging nettle roots and still have not received them. The keep on confirming that it's on the way. I placed order on 27th September and today is 4th December. Never buying anything again, lesson learnt the hard way.

Ordered some swanson mag malate in september, still not received it, emailed a few times and they insist the item is on the way, reported to trading standards

I liked it here because I can pay them using bitcoin. It's what I'm using and it did contribute greatly to its convenience. Fast transaction.

I will never use this website again. They took my money on September 19 and we are now December 2 and still no sign of the products I paid for. I have emailed the company several times and got exactly the same reply each time. Be Patient and you cannot have your money back. In the meantime I have had to go elsewhere for the products I require. They have no right to be in business.

I put an order in which was worth £31.69 on Sept 18th.It has never arrived.Emailed the company and asked for a refund on several occasions only to have this refused with an offer of store credit which I obviously don't want. I am out of pocket and no sign of the order. Very annoyed by the attitude of the company which brushed me off with emails about being patient because of the virus. I've shopped with Health monthly for years but this is the end. All I can say to people is 'put your money back in your pocket and shop elsewhere'

Ordered some vitamin tablets on the 13th of September 2020 and still haven't received them. Contacted their customer care several times and spoke John Antigua, and he blames it on the Covid. It has been 67 days since I ordered and paid for the items, and decided to contact them again and ask for a refund. But John said that he is assured that they will arrive. Funnily, he can't provide me with a tracking number though. He must have a sixth sense, for him to be so assured! It's all a scam!

They are pure scam. I had paid month ago and they never dispatched item. More over this week they deleted order from my account so now it look like it never existed. They do not reply on emails or answer calls. STAY AWAY!

I am still waiting my order from 19 October 2020 (over a month now). They switched off their phone lines due to too much workload. This is ridiculous. Angelika Blok

If I could give zero stars I would. Item ordered at the end of August, despite several emails no product has arrived. Three months to get an item, even if you blame Covid, is totally unacceptable. I have asked for a refund but company has refused. I will never trade with this company again and I would advise anyone to steer clear.

I've ordered two separate supplements from them and neither have arrived. Total value of the orders is almost £50. If you want to throw your money away, order from these guys. If you want a product to actually be sent, shop elsewhere.

The worst online service I have ever experienced. I placed the order while I was in self isolation. In 19th October, they never deliver it. I made a complaint one month later and so far in the end of November, the medicine has not arrived. Luckily, it was for constipation and nothing serious. Three months on, I still receive emails confirming dispatch. It has became a sick jock.

The same as everyone else below me. I wish I’d read these first before ordering. I placed an order at the start of September and as we are now entering December have still yet to receive anything, other than lengthy emails (that seem automated) explaining that the virus is the reason for this delay. They have given me a credit note but are refusing to refund me even though they took the money quickly and I still have not received my product.

I placed an order on the 5th October. I am still waiting for any of it to arrive (it is December in 2 days!). I emailed weeks ago asking where my order was only to get an automated reply days later saying that there are sorry to be sending out automated replies but that they are too busy to deal with queries individually and please not to leave negative feedback as they are having a hard time with the coronavirus! Aren't we all? The coronavirus isn't an excuse for taking someone's money when you have no ability to deliver the goods. I have just checked my order and it says some of it might arrive by the 17th December - I doubt it as the date just keeps getting pushed further and further back - and the remainder has no hope of appearing until 2021.

I ordered some vitamins in September and I was notified that they were dispatched at the end of September. We're now about to enter December and still no delivery. I've sent emails asking about this but get the same reply. I understand with Covid-19 that there are delay issues but this is ridiculous. Avoid this company.