I bought my items tablets to lower blood sugar levels, on purchasing I was told I would receive an email for order I received nothing but my money was taken I ordered months ago and waited I had no email then an excuse, I waited and waited and afre months nothing arrived, terrible service, automated number which hangs up on you when you try to call . Terrible service, no offer of refund so I had to claim it back from PayPal I'm still waiting for the refund after waiting do long for my items, NOTHING ARRIVED 😞 and they WERE NEVER POSTED, I didn't even get the confirmation as promised with the order

Didn't receive order, no response to request for update

I am still waiting for the delivery which considering the length of time it’s beyond ridiculous. You can’t talk to anyone as there is nobody available & when you send email as instructed you get reply without any relevant information I would never use this company again. All the other firms I use managed to deliver

I placed my order in August and still have not received my supplements.

I ordered August 14th, now October 4th, never received, other than confirming that my order was received and passed over to dispatch I've had no reply, then after inquiries were sent to PayPal I have received a full refund, thank you pp, but quite frankly despite covid19 there isn't any reason why I received poor service. I order from the far East and get orders in days not months Vic Lowestoft UK

Wow, I am both shocked and quite angry that I have been asked to review the services of a company that send blanket replies to e-mail enquiries and not personal ones to your specific e-mail. Still waiting for my order after 2 months of having received nothing and constantly chasing them, have requested a refund and they just ignored that e-mall. Conpany not helpful at all, would never order from this company again and have told friends to avoid. Really bad experience!! Avoid at all costs!!

I have not received the item l paid for still now and it’s a shame because l am very disappointed with the whole process. I need a compensation plus l need my item

Ordered on the 14th August, it's now the 4th October and still not arrived, enough said!

Over a month and still not here. for for one packet of herbal tablets, that is pathetic.

I am still waiting for my order to arrive - it is now 2 weeks overdue from the longest expected arrival. It is now 9 weeks since I placed the order and still no calcium tablets have arrived. . I email for updates and only get standard letters and absolutely no information. They do not answer questions. I do not think the service could be worse than I have experienced.

Still waiting for my order

second order they messed up, still waiting for this order, cant blame covid forever!

2 months since ordering and still not arrived. If I was told it would take this long I would never have ordered from this site. Certainly won’t be ordering again.

Order still not arrived. Some update on delivery would be helpful. Order was placed on 6th august. Also it would be better to be told at outset that this shIps from USA.

My order still has Not arrived, although it was ordered many weeks ago. I badly need those tablets. Told I can’t chase until tomorrow. Worried now.

My order takes 6 weeks and still not arrived. The communication regarding replies is poor.

Placed an order on 23rd August and am yet to receive it. Have been refused a refund and have been told I won’t receive one until 5th October so I intend to call them tomorrow and request one immediately. I have ordered from this website before - sometimes I receive the items, sometimes I don’t. They say it’s because of coronavirus but I’m getting a bit fed up with companies using this as an excuse. I’ve ordered plenty of things online in the last 6 months which have arrived next day etc, so I’m not accepting this excuse.

I didn’t receive 2 orders. I emailed them but got the standard response to an email. Asked for refund. No response. Have taken this up with PayPal.

I have not received my order at all and now have opened a refund case via PayPal. My first and last experience with this so called company is to stay away. They do not answer telephone calls or have a live chat and using the Covid-19 pandemic as an excuse not to deliver your orders. The whole world is trading except Health Monthly. They have installed an answer machine message that repeats the same message at all times.

The only reason I am giving it one star as it has not yet arrived, this is the second parcel that has not arrived (the last for which you gave me a refund) but wondering if this about to happen again...Previously I have always been happy with your delivery service and arrival of parcels and I use your website often, perhaps there is a delay because of the virus...if so apologies in advance in case it does arrive later. Many thanks.