I placed an order for a couple of items on 7th August 2020. As of 4th October the items still haven't arrived. I've been in contact with customer services who advised that the items were due to arrive on 21st September. They are using Covid as an excuse for the late delivery. Currently I have no idea when or if I will receive my order. Next step is to request a refund.

The product that I ordered over three months ago has still not arrived, despite me emailing and being assured they are on their way.

My product still hasn’t arrived so I can’t review it.

The full order in the first place has still not arrived. The 2 bottles of vitamins and capsules which arrived, also Chamomile capsules are Best Before 09/20... arrived October 20. I had sent a feedback but there is a reply stating they are all very busy because of COVID ! I’m a frontline Doctor and I know how busy COVID is ! If you’re not able to provide quality products please stop providing. Let’s see how the rest of the order is, if it arrives. Very disappointed.

I have not received it.

I paid over £100 in August and have not received my tablets yet! I am very upset.

Placed an order 23/8/20 received a e-mail to say delivery expected 21/9/20. Still waiting, e-mailed company, received a reply stating delivery 21/9/20. E- mailed back to say that was two weeks ago. Awaiting order and a response.

Do not buy anything from this company unless you want to give your money away. Ordered stuff in August and it still hasn’t arrived. They’re full of excuses and are only trying to fob you off. You e been warned.

Still not arrived now 14 days late.

Disgraceful Service From ordering to receiving was roughly 7 weeks ,I contacted customer service which was an automated response. Never received all my order. Will never use again ,absolutely horrendous service . And just after receiving due to my review an email as a gesture of goodwill a £10 refund .(what a joke) Stop using covid as a scapegoat for your terrible service as many other companies still provide excellent service given the current climate .

my order has still not arrived, please advise asp rgs john: jhspongebob etc

I ordered Berberine on 7th August. It's now 4th October still no sign of it. Thankfully, I paid using PayPal and I've had a refund. If you are going to use Health Monthly make sure you pay using PayPal or a credit card. If you email customer service you'll get an automated reply. Sometimes you'll get three automated replies to the same message. This was my first time using them and will be my last.

I have still not received my order, which was placed on 10/08/20. I have received one unsatisfactory reply from the company and will now be requesting my money back. I would not recommend this company.

Very poor service. I ordered in August and I am still waiting to receive my order. They can't even provide an estimated date when I will receive my order. I ordered ink cartridges from Switzerland and I received them within 7 days.... well it appears that Jersey is on the other side of the world and the way they keep going on about delays due to Covid. Complete rubbish.

Never received orders, eventually got a credit.

Still no item after over two months. After many discussions via email, the team are reluctant to issue my refund. I'm still chasing this and will need to speak to bank to get money back. Disappointed by the service.

Absolutely rubbish company! My order hasn’t arrived two months later and now not replying to emails so going to claim a refund through PayPal! Avoid at all costs

The service we have received is by far the worst we have experienced in online shopping. No communication unless chased...... and the order has still not arrived 10 weeks after ordering although payment was taken on 6th August. Last response to my chaser stated order would be received by 21st September. Will not be using this company again.

Items have still not arrived 9 weeks after placing order. Staff are giving the run around blaming covid.

Order has still not arrived!