A big delay in my order, over 10 weeks. When I raised this I got automated replies which was frustrating. However a full refund got processed quickly when I requested, hence my revision to my previous review I have made many orders with this company over the last 2.5 years and all delivered fine. So the current delivery issues may be down to the corvid impacts. I will order again but will start with small order to see if delivery times have improved.

Delivered on time. Excellent product!!

I would say very bad. I am still waiting for 5 items from my order. I really don't know how can it be possible, I have placed my order in July!!

Health monthly wanted me to leave a review for the products I ordered in July and that so far have failed to turn up. Very well, I shall do so. Like many people here, I mailed them. Repeatedly. I did get generic replies. But what I really want is my goodies. To anyone reading this who feels tempted by their very reasonable prices I say: there are enough of us who have p...ed our money away. Go to another provider : they probably will be more expensive but at least you will get your goods.

Product not delivered.

still a no-show............ 30/9 update: contact with store I got hold of their tactics; upon requesting a refund they just keep sending emails of how hard they are working. (But they are still not refunding!) Very disappointed, I have asked Paypal to step in.

Really poor. With having a .co.uk email address you assume the items will arrive fairly promptly. This is not my experience. I am still waiting for a delivery that was ordered in July. The items are sent bit by bit which is also a nuisance. I've raised a ticket for my missing items but I won't be using the company again.

My order never arrived, due, in all probability, to Coronavirus. Whatever the reason, it was not the fault of Health Monthly. My money was refunded speedily, efficiently, and before I had even asked for it. I received very prompt, helpful and courteous replies to my communications from the start. I have bought from Health Monthly for a number of years and always had full confidence in them, and, on the occasion of the first real glitch with an order with them that I have ever had, they did not let me down. Hence five starts, because, when dealing with a problem not of their own making, they still took full responsibility for sorting it out, and quickly too.

If you're taking Vit B then B50 is an essential to get the right amounts.

Initially not happy but now order received. My order took 23 days longer than the estimated delivery time (so 2 months after placing the order). It was explained that the pandemic is impacting delivery timescales. I got a “How did we do?” email before I’d received my order and initially gave them a poor review (now deleted as that was unfair with hindsight) - but they followed up, apologised and refunded my payment (thanks Dean). The following week I received my order! So now I just need to (re)pay.

Even bearing in mind Covid problems the delivery is not good enough - I ordered in July and still not received. Since posting the review I have received a full refund (which is very fair) and accept Covid will have caused problems. I will consider ordering again in the future because the prices looked good.

I have written a few times to find out where is my order that I placed in July. So far I have not received any positive response. I haven’t received my order at all.

I DID NOT RECEIVE MY ORDER. CAN YOU FRAUDS TELL ME WHERE IT IS ???????????? I ORDERED IT MORE THAN 2 MONTHS AND THERE IS STILL NO INFORMATION FROM YOUR SIDE.

AVOID THIS COMPANY - I ordered a product on 30th July & it has never arrived. You cannot speak to anyone on the phone as it’s e mail contact only! I sent an e mail to chase up where my order is & get an automated e mail in response blaming delayed orders on covid! (Funny how other companies can get orders out on time) I then filled in the contact form on their website a week ago to ask for a refund as my order has clearly got lost in the post & they have never got back in touch! Disgusting service I will never order from this company again!

Ordered in July, now October and no sign of item. COVID being blamed for delay.

No more, waiting over 3 months for order, ridiculous

My order hasn’t arrived, it’s been since mid August I am waiting. Why are u sending me emails that it has arrived. If I won’t get it by Next few days I need money back,

Never received 2 out of 3 items ordered, despite waiting for more than a month - still waiting for my refund !!

Placed an order on the 2/8/2020. The capsules that I ordered had not arrived by the 23/8/2020 so I placed exactly the same order with Power Nutrition Ltd. They delivered my capsules 3 days later. Now on the 26/9/2020 my order with Health Monthly has still not arrived and I am still trying to get the money that was taken from my bank on the 3/8/2020 refunded. Easily the worst experience I have had whilst shopping online.

EDIT- very dishonest organization, No refund has been processed, no tracking number was assigned therefore it never even left their stock. I've sent 6 messages asking for a refund and they keep asking me to be patient and won't refund my money. Please avoid Not received my order in over 3 months and some gentleman named John Antigua keeps asking me towait another month but won't just simply issue me a refund. The item hasn't been shipped as there is no tracking but he refused to refund.