I have never received my order or a refund !! even thought I have send numerous e mails. NEVER GOT A REFUND DISGUSTING SERVICE !!!!! I have now received my refund.

I have been sent an email asking for this review by HealthyMonthly about my 'recent' order... I have not received it yet & the order was placed in July!!! Furthermore, my first enquiry as to why it is taking so long was answered with a generic COVID based reply and no more not answering my query... So a few days ago I asked again & have had no response. Absolutely shocking, especially so when the items were shown in stock on the website when I placed the order and they still show in stock when I checked a day or two ago... So where on earth are my products??? RIDICULOUS ALL ROUND!!!

I do not find leaving poor reviews to any benefit,but the response from health monthly has been nothing short of abysmal. I fully appreciate that these are difficult times for everyone,I have been emailing HM for weeks,I cannot get a straight answer from anyone,I have been charged a higher price for my goods to which I have not received yet,than their advertised price. No one is taking ownership of the issue,this has culminated in this review. It has become very frustrating

Half my order way delayed then never arrived.

Order never arrived. Hard to get personalised responses from. Waiting refund after 2 months.

I have waited over six weeks for an order to be delivered. At the time of purchase there was no indication that the order would take a month to arrive (stated in their first despatch email).The next email from the company extended the 'estimated delivery' from 8th Sept to 21st Sept stating the order had been despatched. It is now the 25th Sept. Trying to use their website to contact them resulted in several frustrating attempts to send a web form that refused to work owing to the order number not being 'valid' - it was. Basically don't use them, they are, for whatever reason, falling apart. ------------------------------------------------------------ supplemental: Oct 10th Well they did refund. Still no sign of the item ordered though. Bought elsewhere, no delay.

Health Monthly always deliver the goods, even when it takes a few weeks longer, as happened with my last order. The customer service team were very helpful, staying on top of it all the way - and the goods came in the end. I've been a customer for years, and I'll certainly be ordering again.

An order that was placed on the 30th July, and undergone several postponements in the process, has not yet been received. The date today is the 25th September. A most inefficient service, even under the current difficulties caused by the pandemic.

Horrendous service been waiting for over two months for one delivery

I never received my order 3 x products

Will never use this Company again although I have used in the past. Ordered product on 30th July which was shown to be in stock. Product hadn’t arrived after 3 weeks so contacted them via there online system. They then amended delivery date to 11th September. Still no product so I tried asking for a refund again via my online account with them. Whatever you ask them they reply with a standard email blaming Covid. They seem not to read your ticket or respond to your question. They just send standard Covid response. And their website claims that their website and call centres are temporarily suspended so they can deal with emails. So almost 3 months in and still no product and still no refund as requested. Buy your supplements from elsewhere, there are plenty of good suppliers on Ebay, and with more protection if product does not arrive.

Ordered start of August. Expected a week delivery. Got told September 16th. Its now September 25th. Would like a refund please.

i have not yet received the product yet, it should have come on the 10th September

Absolutely terrible. Goods never arrived, no response to emails, no number to call. Got my money back from the credit card company. I used to be a regular customer. Never again. BUYER BEWARE.

2 months after I’m still waiting for my delivery!

Was disappointed as part of my order still did not arrive after waiting nearly 2 months. However, a refund was given but I would have preferred the option for a replacement instead.

I am waiting for my order almost two months and I didn’t get 😡

Superb service as always, super product at an affordable price as well.

Very poor service ordered and paid for 2 orders and received nothing! After many many emails as there was no other way to contact them I finally had a response (after several automated msgs) offering my money back. Only received 1 payment still waiting for the other and that is 3 months ago !!!

Dreadful. Ordered 31 July, product never came. Will never use again.