The location of the resort, the resort itself is 5 stars, people are courteous, services are good but can be better for many amenities. However the overall holiday was wonderful.

We visited Karrma Konark Nile cruise from December 19 to 26 2024. We were a group of 5 and had booked 2 rooms a double and a Suite. The Suite room was good but the double was quite small. Hence I suggest traveling lite. The Karma staff made sure we got to know other members on the cruise by organising interactive games and soon we were a great family of 45. Every day there were tours to Historical sites as we stopped at different places. We took all recommended tours including all optional tours as there are so many historical sites worth visiting, hence it became quite hectic. Suggest that if you are not a historical buff, choose the main sites only and enjoy staying on the cruise ship more. The guides Mohsin and Mohammed are very knowledgeable and make the entire experience unforgettable. The food spread is very good and both veg and non-veg items are available in plenty, hence no need to worry about food. Just watch your weight. On Christmas night there was a gala dinner with cocktails. Every evening the DJ kept us on our feet with some great music. We also enjoyed the Nubian dancers and a belly dancer show. The Karma team headed by Mark with Aadi, Mahendra and Vaishali looked after us well. I would recommend the Karma Konark Nile cruise as it is quite an enjoyable experience. I recommend you stay 2 nights in cairo on your own before the cruise and see the Musem and the pyramids.

Nestled in a serene and picturesque location, Karma Sunshine Village is a hidden gem for anyone looking to unwind and rejuvenate. The property boasts charming cottages and well-manicured gardens that offer a perfect blend of comfort and natural beauty. The staff is exceptionally welcoming, always going the extra mile to ensure a delightful stay. Our stay was nothing short of remarkable, and much of the credit goes to the exceptional leadership of the Shreejith, General Manager and his outstanding team-Shantamma, Govind and Nagaraj. From the moment we arrived, the warm welcome and seamless check-in process set the tone for our entire experience. Shreejith's genuine care for guests was evident throughout our stay. He was always present, approachable, and ready to ensure that every aspect of our visit exceeded expectations. Whether it was personalized recommendations, prompt assistance, or just a friendly greeting, his dedication made us feel truly valued. The highlight of the stay is the tranquil ambiance, making it ideal for relaxation and introspection. Whether you're lounging by the pool, or simply soaking in the peaceful surroundings, Karma Sunshine Village promises a stay that lingers in your memories long after you've left. Perfect for couples, families, or solo travelers, this retreat is a haven for those seeking a break from the hustle and bustle of everyday life. Highly recommended for a refreshing getaway! Kudos to Shreejith and the fantastic team for setting such a high standard of hospitality. This resort is a shining example of how great leadership can inspire an unforgettable guest experience. We can't wait to return!

One week in karma boat lagoon phuket... Other than the convincing sales pitches to invest more and become a partner.. every other thing was awesome. Be it the villa with kitchen , prompt buggie services and the property.. everything was good. We enjoyed our stay.. helpful and friendly staffs helped us every way. Would have been more happy if I could have enjoy my birthday a little more rather than the meetings which stretched till aprox 11at night. Although they arranged cakes and some room decorations, both the parties where tired and exhausted. Hope we face no more sales pitches in future.. if so we would have to think over our decision of being a karma member.

A week Nile Cruise... I've called the number provided before purchasing to ask for a specific date as it was my partners birthday and wanted to do a lovely surprise. I was told , that requested date is available, wanted to book straight away but someone with very poor english said straight: write email, and disconnected the line. I wrote an email with questions, as I wanted to make sure that all is in place, especially requested dates and then "party" started with misleading informations, or luck of response, the date is not available, then it is , no it isn't but week before & after is, then ok week before... no sorry not available.. we have live system ... choose other dates... It was truly stressful experience. Not reliable at all. I asked for contact to management to write a complaint about misinformation and very poor communication that led to the information from Priti that "requested dates are no longer available" and I can always ask for refund. 4 days emails flying here there unsuccessfully for us. Not recommend at all to anybody. Truly disappointed.

Karma Royal Palms Benaullim Goa. stayed in November 2024. Very unclean room. Pooh smeared on shower room walls, broken balcony which was so dangerous a child could fall from third floor, broken glass on pool side which my friend cut foot badly on, had to ask constantly for water refills in room, reception staff rude and with poor English, safe locked us out 3 times and needed assistance with this which was again rude,overall quality tired and unkempt, room staff pulled top cover on bed but left under covers in disarray so had to remake bed each day ourselves, staff constantly hanging about for tips, floor in apartments very dirty so we always had dirty feet. Don’t stay here it’s horrible. I exchanged this for a stunning timeshare in Malaga what a sad swap . Regarding the cut foot the staff were over attentive, offering to take to hospital which was not needed. The manager did step up and offer us a complimentary meal in the on-site restaurant which we accepted. After the incident at the pool much floor cleaning took place around the pool. Asked for a late check out as our flights were at midnight and was told all sorts of different answers. On the day we could check out at 1pm which was not a lot of help as no showers available

One visit to Karma Martam is a must. The resort is nice. Rooms are big. Staff is courteous. A little effort on room cleanliness is to be made, eg. the rugs in the room were not being vacuumed regularly and they had visible dust on them. A broom cannot clean them. The travel desk organises taxis to take you anywhere. The restaurant has a limited menu. But Sikkim is a great place to be and I would visit again in summer time.

This is now a revised review. After an initial issue with communication and booking the "free" holiday we won (by attending a presentation in Bali), Karma have now sorted this. We are now heading to Karma Salford Hall in the UK for a week in August this year and are very much looking forward to this experience. I will update this again following our stay which we have been assured will be amazing...can't wait... and thank you Karma for working hard to resolve the issues at play.

Welcome to the snake pit. Karma Group are not to be trusted. My partner and I "won" a free stay in one of their resorts. Or so we thought. When we arrived for our free stay we were informed that we were actually staying at one of their partner resorts, which was no where near as nice as the karma resort. Upon arrival we were informed that Karma had scheduled a meeting for us, that was our only "obligation" during our stay. I refused to attend, as I was on holiday and did not want to endure a sales pitch, likely presented by a 'final boss" character from the Karma universe. I had to pay a deposit of $100usd to secure our booking. I was told this deposit could be redeemed at the resort. When I checked out (early) the staff had no idea about the $100 deposit. I have spent the last 2 months requesting a refund of my deposit. I have at least 4 emails from Karma insisting the money will be refunded in 5-14 days. This is all a part of their game. Nothing is free. If you think a free holiday is worth entering the snake pit, I can tell you it is not. These are not good people. Edit* Very apologetic, thoughtful and reasonable reply from Karma Group below. But they know who I am, how to reach me and what my account details are. How about refunding my money instead of writing these "sincere" public apologies?

I deeply regret accepting the free stay (but for a small fee?) offer from this company at Salford Hall, UK. The accommodation was far below standard—outdated, uncomfortable, and poorly maintained. If you’re someone who enjoys luxury stays or quality accommodation, then this group is certainly not for you. There’s not a 5-star property in sight. To make matters worse, we weren’t informed until after booking that we would be required to attend a one-hour presentation. This turned out to be a high-pressure sales pitch for what is effectively a timeshare, delivered by pushy and misleading staff. We were so dissatisfied with the experience that we decided to leave after just one night, even though we had booked for three. I would strongly advise anyone against accepting a similar offer. The "free stay" is not worth the hassle, stress, or disappointment.

Our recent stay at Karma Royal Haathi Mahal Resort was an absolute delight, and we are thrilled to share our experience. From the moment we stepped into the property, we were greeted warmly at the reception desk. The check-in process was seamless and quick, setting the tone for a relaxing stay. The housekeeping staff deserves a special mention for their impeccable service. Our accommodation was spotless and well-maintained throughout our stay, ensuring maximum comfort and hygiene. Every detail was taken care of, making us feel truly at home. The dining experience at Casa Lisboa was exceptional. The variety and quality of food exceeded our expectations, offering a perfect blend of flavors that catered to every palate. The courteous restaurant staff added to the overall experience, ensuring we had everything we needed. The resort’s swimming facilities were fantastic, providing a refreshing and fun-filled experience for our family. The pool area was well-maintained, and we felt completely at ease enjoying our leisure time there. Parking was another area where the resort excelled. The parking staff was efficient and helpful, ensuring a smooth experience for guests with vehicles. What truly stood out was the management's attentiveness. The follow-up calls to check on our well-being during the stay were a thoughtful touch that made us feel valued and cared for. Overall, Karma Royal Haathi Mahal Resort provided us with an unforgettable experience. Their attention to detail, outstanding facilities, and exceptional service made our vacation truly special. We highly recommend this resort for anyone looking for a perfect blend of luxury and comfort.

Being a Karma member has given me the wonderful experience of using their RCI property of Club Mahindra, Poovar. The facility itself is beautiful, very grand and located in God's own country, Kerala. We had some concerns if the RCI booking was confirmed with the resort, as the resort itself did not have the booking details till the day of our arrival at the property. RCI was sure to confirm that everything is all set and we just have to relax and enjoy the experience. And that was exactly what we did! The fact that was really concerning was the road to the resort, it has too many potholes that it's a miracle how the car tires are not busted driving to the resort. Also, the resort being very close to nature, you would experience all natural challenges, like the wood from the ceiling was powdered (eaten by termites) and fell on the tables and floors from time to time. This would land up on the suitcases or even tea, if you have not carefully sealed the lid. There were lizard droppings in many places, including the phone! The bathrooms had some stains that housekeeping said cannot be removed. Having said all this, the reception, housekeeping and restaurant staff were all very prompt in responding to our needs and doing what they could. My dad needed some help to navigate the bath, being constrained after a stroke. The staff went the extra mile to find a chair that was suitable for the needs and made sure all were comfortable. The activities provided by the resort was very good. We personally enjoyed the boat ride. I was surprised that the resort did not have a gym, however, the environment was so pleasant that I took the opportunity to take brisk walks in the early morning. The facility also has a lot of eagle sightings, they have a coop for goose and hen that walk around the facility and have their own sweet spot to feed and bath. It's a great spot if you are a nature lover and want to experience the cool breeze of Kerala and a well set up resort.

Our experience was very good in Karma Song Hoi in Hoi An Vietnam. The staff from the very start were attentive and helpful. Even though the resort is not big and not the most modern it was very clean and the staff were always cleaning. It was quiet while we were there but the food was good and they had functions to get guests together. Would go back there in a flash. The Karma rep was very helpful and showed us how to use the web site better.

The front desk staff were very helpful and sorted out a few issues 👍

Disliked being harassed by karma salesperson to upgrade membership. Ambiguous description of where accomadation was in relation to hotel and its facilities, if we had known that we needed a buggy to get around the resort we would not of bothered. We assumed we would of been in the hotel complex. It was not made known to us beforehand that we would need to negotiate stairs and distances between facilities. Fridge kept icing up. Also not informed the accomadation was backing on to a boat yard with all its repair work etc going on. I hope our next karma holidays are a significant improvement. Best part of holiday was nothing to do with Karma but trips and meals organised by ourselves.

We had a great stay at Karma Sitabani.. Though it was a one day stay but it uplifts us with Scenic views Great ambiance and Good services

Ron and I thoroughly enjoyed our stay at Karma Panalee. Our room was beautifully bright and clean. The pool just outside our door was just wonderful which we spent quite a bit of time enjoying. The staff were very accommodating Pa particularly. Breakfast staff were wonderful and we enjoyed the fresh fruit and omelettes on a daily basis. The beach access across the road was very good. Quite a few walks on the shore line and coffees in the cafes. We enjoyed Fisherman’s Wharf and the food markets were great. Love Thai food.

A big shout-out to Payas Pal and his team. They have truly achieved the heights of Customer delight. Right from accomodating my Mom (a senior citizen) to arranging a surprise birthday cake for me... everything was just perfect! Payas ensured that our stay was as relaxing as possible. Thank you team Royal Palms! Will definitely visit again...

The best holiday stayed in haathi Mahal goa, villa and all facilities is 5 star ⭐ osom experience 2024 ending,the jakku ji bath and playing games,Jim , swiming pool and saporting staff ,very good experience in my 18 th anniversary celebration also at Hathi Mahal goa,villa

Good place, to stay but restaurant prices are not value for money.Staff is excellent, very helpful,travel desk is good. Problem is with restaurant,not value for money.Restaurant staff has been excellent. I have many complaints about the poor efficiency of the management,but it's ok as it's a new property and management is struggling to keep guests comfortable. They turn of heater from 1.0pm to 5.0pm,that is ok,but when they turn off the heater from 1.0am to 5.0am is not acceptable,it's very cold,how management does this plan is unacceptable, inconvenience.