I have been assisted by Joana for a domain related matter and she has been absolutely great! She quickly and efficiently helped me and the issue was solved seamlessly! Thanks Joana!

Amazing support

you scammers, release my domain “brianclub.com”, i am ready to provide all documentation for this domain, no support team is replying, worst service i have ever seen, do not buy from them

I recently had the pleasure of experiencing outstanding customer support from OnlyDomains. From start to finish, their team went above and beyond to assist me with an issue I was facing. Firstly, their response time was impressive—I received a helpful reply within minutes of reaching out. The support agent, Khrystyna, was not only knowledgeable but also extremely patient in guiding me through the troubleshooting process. He listened attentively to my concerns and provided clear, concise instructions that helped me resolve the issue quickly. What truly stood out was their commitment to ensuring my satisfaction. Even after the initial problem was resolved, John followed up to ensure everything was still working smoothly and offered additional tips to optimize my experience with their product. Overall, my interaction with OnlyDomains's customer support was nothing short of excellent. Their professionalism, responsiveness, and genuine desire to help left a lasting positive impression. I would highly recommend their services to anyone looking for top-notch customer support.

Tony was very helpful and unlike many live chats I wasn't waiting around for them to reply. Thanks Tony!

Worst experience! Give you discount codes that don’t work. Then I cannot send or receive email from my new domain so I call… and after 30 minutes on the line it disconnect automatically!!

Very professional in solving problems and good service

Huge price rise for annual domain renewal was not adequately communicated ahead of time. I have a premium .art domain and was not aware that prices had risen so dramatically ($75 last year, already to expensive - now $135). The renewal warning email told me to visit a page to check renewal price which states $29.99 for renewal, with no mention of differnt price structure for Premium domains. the chat advisor I discussed this with told me why it had gone up, due to price changes out of their control, but was very dismissive, almost like "not out problem, deal with it". I believe a price change this significant should have been communicated in advance of renewal.

The agents are always so helpful! I never get an issue that isn't resolved quickly. Keep up the good work

Eloise is the best in the chat support!

I dealt with Khrystyna on the chat help...she could not be more helpful on issues that wer quite complex for me such as change of DNS and email settings. Onlydomains is a great company. Well recommend

Easy process, excellent customer support

fast and professional help with my case

Very quick replies on the live chat and answered all my questions professionally and pleasantly. I am new to this and live chat member made me feel welcome and take a quick action

I like to work all my domains with this company, OnlyDomains. They are serious, always give quick and clear answers. I will not change them, the best domain provider. Excellent experience. I'm from Argentina!

They do not disclose all terms before payment. I have to sit back and wait for verification

Very quick replies on the live chat and answered all my questions in a professional and pleasant way. I am new to this and live chat member made me feel welcome and not stupid which is really great!

Outstanding service! Seldom have I had such clear and helpful IT support. Phone discussions were clear and easy to understand given the support person was located within the country I was calling.

I had a great experience with livechat. Team helped me to change my settings. Explained me every step that i need to do. Thanks again team. Natalia

A really helpfull assistant