Extremely disappointing customer service. I requested a simple email change in my account, yet I am still facing issues. Despite multiple attempts to seek support, no one has provided a resolution. Very frustrating experience

Fast and responsive service!

it was good and nice, helpful thank you

Decent Price, But Support is not Good enough, Not able to connect to a human agent unless it is for sales related query. If you want to transfer domain to another registrar its gonna be a big task for you, I don't see any option for transfering domain to another registrar.

My issue was solved very rapidly following the instruction of the technician.

I had a problem with domain expiry and I spoke to 3 different members in 3 different teams and I must say, the support from all 3 of them was absolutely fantastic! Anna-Yuliia - For confirming a question I had and reassuring me on certain things regarding previous domain records. Toby Baker - For his patience in the delay in payment and getting the domain back up so quick once payment was recieved. Khrystyna - The one I spoke to at the start and helped point me in the right direction and explained what the issue was and how it could be resolved. All 3 of them are assets to the team!

Their online chat was excellent. Sorted out my issue in less than 10mins. Very Happy.

Carmelita has been great at helping me sort out our domain problems.

Carmelita is very helpful and prompt in response.

A 1 star rating is about 10 Stars more than they deserve! Haven’t had email for about a week apart from a couple of times i got in briefly ONLY to find pretty much everything is in the Spam folder. Tried calling the helpline [< that’s a joke] multiple times, go through all the phone prompts and then instantly get cut off! Every time I tried! Spoke to them via chat - WOULDN’T call me back! Freaking HOPELESS! They used to be excellent! But the last few years they have gone to the pack, think it was when they changed hands in 2021 (now owned by CentralNic NZ Limited)

Absolutely crap. It was the worst customer service ever. Do not join with this company.

Our domain and email have been down for five days straight, and this company has been completely unresponsive. Their live chat support is utterly useless, offering no real assistance. They have seven different phone numbers, yet not a single one gets answered. We've sent countless emails, and guess what? No reply, no explanation—nothing. This outage has cost us thousands of dollars, and our domain and email are still offline. The level of incompetence and disregard for customers is unbelievable. Once—if—they finally manage to fix this mess, we are transferring our domain immediately to a more reliable provider. Avoid this company at all costs.

Not only are their rates among the most competitive on the market, but their Support is on point! I encountered an issue, and they helped me solve it in less than 10 minutes. I've waited longer in line for a coffee! I can't recommend them enough

Khrystyna was a great help and offered immediate and prompt support on the live chat, fixing my issue within minutes. Great service!

Thank you for your support, Onlydomain! We truly appreciate your trust and partnership. Looking forward to continued success together! 😊🚀

Khrystyna was very help with my query

Customer Service is Awesome !

It was a nice relevant interaction with Ms.Susan, who provided the required help in resolving our email setup.

Simple services management through convinient dashboard. Very reliable and quick responsible technical support team.

Volodymyr Salovskyi was very responsive and professional, appreciate...