I was traveling when I purchased a pedal, so asked kindly if they could scheudle the delivery and they did. No issues, no worries. Friendly staff who are on top of it.

I made an online enquiry on New Years Eve on a guitar reduced in the New Year sale and received a response almost immediately from a salesman confirming the spec and including photos. Placed my order online and received all the relevant confirmation emails. Fast forward to 2nd Jan where I receive a clinical, terse email from Paul (The MD) telling me that the guitar I had bought online had in fact ' sold in store on New Years Eve and sadly was not taken out of stock' and that my order had been cancelled. After a few email exchanges where several anomalies in his reasons were unpicked, it became apparent that they had obviously reduced the guitar too much which was the real reason why the order was cancelled. If that had been the initial email and they had held their hands up and been honest I probably would have said ok and still bought it anyway. It's a shame as up until then I had great service!

I had an old acoustic guitar with a broken bridge and I took it in to Sound Affects to see if they could do anything with it. It was left with Rob, the shop's Guitar Tech, and I have to say he did an outstanding job. It quickly became apparent that the job was far more complicated than I had anticipated, but Rob was adamant that he would not let the guitar die. He did everything he could, and went above and beyond to get the guitar in a playable condition. The guitar now sounds and plays better than I ever thought it could. If you need any work doing on your guitar, do not hesitate to take in to Sound Affects.

You had what I wanted good price quick delivery

Great price ,very competitive, delivery was very quick and the pedal is great . Highly recommended 👌

I was kept informed of my purchase from start too arriving at my door . The service was super quick .

The t-shirt arrived screwed up in the delivery bag. So when it arrived it looked cheep and creased - more thought needs to be added into how clothes arrive for the customers when being posted.

Guitar delivered promptly and as described. Great people to talk too selling the guitar

Fast and efficient

First time ordering here in the US from Sound Affects and the shipment came in super fast time. Good packaging as well. Would order from again!

Item arrived promptly & well packaged, sensibly reduced price.

Great service thank you

Really great easy transaction. knowledgeable staff.

I am extremely happy with this guitar. It came properly and carefully packed and when opened it revealed a beautiful guitar . Even though it was bought as used , it is in excellent condition ( as new) and the sund of it is amazing. Thank you for this brilliant buy.

Superb honest reliable company Use with confidence 10/10 5 stars 🏆 🏆 🏆

Easy website to use. Fast, efficient delivery and very well wrapped. Guitar is a present for Xmas so not used yet but looks superb.

No problems

Great service. The guitar was a great price and in excellent condition. It was delivered promptly and the communication was excellent throughout.

As always, the pedal was accurately described, in an excellent state, and competitively prized. It was appropriately packaged and promptly shipped. Because no fees are payable if you order from SoundAffects' website (unlike the various market place sites), I always look there first. I have so far bought more than a handful of pedals and two guitars from SoundAffects, and each time I was perfectly happy with the goods and service.

Sold a guitar to Sound Affects and the transaction was super easy, especially given that we are on other ends of the UK. They were attentive and easy to deal with with regards to selling my instrument to them. Would definitely shop and do business with them in the future