Prompt delivery and everything works perfectly. Well done.

Ordered the pedal. Arrived when expected. No fuss, no drama and the pedal is great.

as always a pleasure to deal with

Good friendly service and great returns policy.

Exactly how online shopping should be, straightforward and easy.

Easy transaction and good communication.Quick delivery, item well packed.Item was as described and everything works perfectly.I am very satisfied with my purchase and the great customer service.

Superb and fast.

Great quick service No hassle Delivered- well wrapped And most of all great guitar and price .

A nice guitar, it wasn't set up at all and had a motley collection of strings on and the bridge had become dislodged in transit, but it was a good price so leave it there. I have set the guitar up properly and fitted new strings and all is ok with it, but this isn't really good enough when you pay nearly 2K for a guitar. It now plays like it should or should have when received. (This situation seems to be the norm these days, I purchased a guitar off another high street seller recently and it wasn't set up either. They managed to put it in the wrong case too.) Fortunately I have 40 years of experience in doing setting up work on guitars so I am able to do this sort of repair but this sort of thing should not be happening at this level. DPD were supposed to hand over the parcel to a person and photograph it in an open house doorway, but the parcel was left outside next to the gate inside the property, they have a 'we can't leave your parcel' instruction - well they did just that and the driver signed for it themselves. At least I saw it and brought it in before it was nicked or got wet, as it was starting to rain. The seller was nice to deal with otherwise and included Saturday delivery without charge.

Excellent used guitar, exactly as described with pleasing extras (had been rewired 50s style with CTS pots, saving me a job!). Safely packaged and posted swiftly.

I ordered an Epiphone 339 from your Ormskirk store at a very good price compared to other shops at the time this came in perfect condition great guitar should have bought one of these a long time ago!

I will do more business with the company in the future

Great communications and service, very knowledgeable staff, and the best guitars around!

Bought a previously-owned BOSS Volume pedal. It was exactly as described, in excellent condition and came in the original box - "He has the box!". I ordered in the evening and it was posted out the next day and arrived quickly. Great service, thanks Sound Affects.

Fast delivery, great product!

Used boutique pedal in box sent in plastic envelope. No outer box or packing material. Condition of pedal finish was not as good as advertised. Pedal functions as expected. Had similar disappointing packaging with a new Strymon pedal from same retailer previously.

Great service

Ordered mixed items sent out next day Geat service

Item arrived super fast, packaged great and was as described. Not my 1st purchase abd won't be my last. Great service.

No complaints, processed really quickly and no issues with delivery. Emails kept me up to date on progress