There was a mix up with my order and I received a slightly different product to the one I ordered. When I contacted Cotswold they were excellent. The lady was very apologetic and responded promptly and sorted the issue right away, as well as issuing me with a refund.

Excellent service from the staff both in store and on the phone. The sofa we ordered arrived within a week and is of excellent quality, we are super pleased with our purchase.

A pleasure to use Cotswold Grey. Helpful knowledgeable team that answer enquiries. Easy to navigate their website Well done See you again John

Great service

Amazing items on-line and great to see them in store. Easy collection of a superb rug and such helpful staff. I’ll certainly be coming back.

Delivered when promised. Phoned an hour before so could plan my day still. Polite helpful delivery lads. Lovely table. Thanks

My new obsession - Cotswold Grey cashmere throws @ £99 - a total bargain!!

Excellent range - easy to use website. Delivery was prompt and well organised

Absolutely in love with the sofa we got. Customer service was exceptional and delivery fantastic. Very professional drivers. Thank you so much

Really knowledgeable and helpful staff abs we were able to find exactly what we were looking for. This is a high quality shop with high quality staff.

Stephanie was a helpful assistant and had a good knowledge about your product ranges. Your carrier charges £50 to bring a fold-down table 6 miles to my home. A couple of weeks ago it was the same cost for a smaller fold-down table, a clock and a standing lamp. The charges are far too high and I suggest you speak to your carrier about revising how he calculates them.

Love this shop! Great range of stock and reasonable prices. A helpful friendly service as well, what more can you ask for ...

I have given this a five star despite my order being lost in the post. I emailed the company got an instant reply that my delivery would be looked into. In 10 mins I had a phone call saying a replacement was on its way. I received this replacement within 48 hrs. I can honestly say that their customer service is exemplary.

Service was excellent...arrived very quickly abd the product as shown in picture! Very happy with it!

Excellent service and very fast delivery

So great to see the store open again. Such a wonderful and inspiring shop with good quality furniture and accessories at great prices. We purchase a Ferrara chair for our desk and are delighted with it. We will be back again soon.

Helpful ,friendly staff. Promp,informative communication via emails. I had reserved a chair,but due to travel restrictions unable to collect it. The chair was delivered to Redbrick for me to collect.

Excellent service, even when there was a problem with the item. Great item and would certainly shop again.

Surprised at quick delivery time. Helpful advice over phone. Beautiful purchase, an exquisite champagne bath. And happy all round. Thank you!

Even better than I imagined. I bought a cashmere blanket and it is absolutely beautiful. Delighted.