Considering I only travelled on the South Island and received a toll when I arrived home for the north island on a date after I had returned the vehicle

I booked the Lucky Rodeo from LuckyRentals. The condition of the car wasn’t very good. The original car that was assigned to me appeared very beaten and the car door had squeaky sound when opening and closing and it had moss on the exterior. I asked if I could change to another car but the staff insisted that the car was still okay to use. Thankfully, when I was trying the car out, a kind person pointed out to me that there was a liquid leaking out from the bottom of the car, which was believed to be the coolant liquid. I notified the staff and upon checking with another staff, it turns out that the car requires further inspection, and that’s when they changed to another car for me. The 2nd car that they assigned to me looked better and newer, though the side mirror has to be manually adjusted (the control button in the car wasn’t working), which was the advice I got when I highlighted to the staff. Despite the not-so-ideal car condition, the helpline response was prompt and helpful. The car tyre went flat on my 2nd last day of the trip and I called the rental company and they sent someone to come and help me change the tyre within 1-2hrs to where I was (I bought the Worry Free Cover).

It was shocking. They gave me wrong pickup time. Van leaked and I got absolutely saturated as did bed and all my belongings was disgusting. They didn’t even care when I told them when I dropped van back. Will never go there again.

I sincerely hope that the vehicle you gave me has now been taken out of service, it was old, many functions no longer functioned and it was below standards as far as cleanliness was concerned

Just dont do it

We arrived at our scheduled time and had to wait 1 1/2 hours to get the van. When we got the van it was really dirty and the grey water tank valve was broken. After driving it off the lot we decided we couldn’t spend three weeks in such a grimy van. We returned it and waited another 45 minutes (understandable) for them to find another van. It was still dirty but not as bad as the first one. After a couple of days of driving it started to smell and realized the grey water tank was never emptied. When paying as much as we did for the van, I would at least expect it to be clean and the grey water emptied. Also we had to ask for a coffee maker (we were finally given a French press) and we were only given one blanket. With no heat and the temperatures in the forties at night, it was a bit chilly. We made do with extra clothing. Customer service was not great and the product was not clean. Luckily it did not break down.

The condition of the vehicle was very disappointing. Mould on the headlining, broken pres studs on the curtains and all sorts of rubbish jammed under the seats and behind the glove box. Having said that it did get the job done without any serious problems.

Pozitiv Good price Personal Simple booking Negativ: The car was too dirty inside.

We were grateful that the process for picking up the vehicle was easy- very well equipped. All went well - no problems with the van and stunning weather!

Got a free upgrade, because the other obe did not work any more (before we arrived). Very nice campervan! Everything worked fine.

where do i start.van was not road worthy.only 1 head light worked and side door would not close and open.fridge only worked when van was running even thou it had solar panel and 2nd battery.i paid for chairs and table + bedding which were not supplied.plus more but cant be bothered .was said i would get a refund of some of my money but surprise no refund.the only good thing was i left $900.00 fly rod in the van which was was returned.i was going to give them another chance this year but changed my mind.I would never use them again x0x0

Very friendly staff, great value, clean quality vehicle, always happy to use Bargain Car Rentals.

Neat tidy reliable Toyota Tarago van for a great price even though it had was an old model and had 425,000km on the clock it was perfect for two people and got us everywhere we wanted to go

The camper van had many deficiencies with broken items (18) and was extremely dirty upon pickup. The issues were addressed with head office and a rebate was given. The campervan was mechanically reliable with new tires and we had no issues mechanically.

4 hour waiting before we got our van. Dirty van. No gas tank even though included in price. Broken wiskers. Would never recommend or book again.

Great service , friendly team, Assisted with drop offs and pick ups. Made holidaying enjoyable

Had a great experience renting from lucky rentals. Great communication and a great price. Everything was super smooth picking up the van and dropping it off. They organised the ferry crossing for us which was very helpful. No better value in New Zealand than Lucky Rentals!

- choose the cheapest option - The insurance option is a bit confusing using when using 3rd party website for the booking. - easy to operate the car, petrol consuming, heater is not working, comfy bed.

Lucky rentals is the best! You can’t beat the price and it had everything we needed! The check in was pretty easy and everything went smooth during our trip, I even slept super well on the bed. Will rent from them again for sure!

The vehicle was old and showing its age. While it did get us around the South Island without any mechanical issues, the inside of the van was atrocious. We were surprised that anyone would rent it out in that condition. The upholstery looked like someone had vomited on it, the ceiling (which was carpeted?!) also looked like it had been vomited on, the upper bunk smelled like fish, the curtain tie backs were broken, the side windows didn't lock. It's time to retire this vehicle.