
Paul Skinner
United Kingdom | 12 December 2024IHeat were great from the start, not pushy in any way which is a welcome change. I had quotes from 2 local companies and multiple online companies. Online companies were all a similar price but the local companies were a lot more expensive. After checking reviews of all the online companies it was the scale of positive reviews that made me choose Iheat. The purchase process was quick and easy and the following day we got confirmation of requested install date. On the day of install our local engineer came and fitted on the same day, removing all rubbish and explaining everything in detail including how to use the Hive app on the phone. We went from a system boiler to a combi boiler so there was a lot of removal work to be done with the Tank, header tank and shower pump but Ben was professional throughout and very tidy. They even process the warranty of the boiler for you automatically and email all details through as well as follow up messages when the boiler is due a service to keep up on the warranty. I would definitely recommend IHeat and they certainly warrant the 5 star Trustpilot rating they have.

Andrew Wassall
United Kingdom | 11 December 2024Really good from start to finish. Easy to use website with a few simple questions which then give you suitable options. When looking through the options available one of the team called to offer some assistance which was very useful. They was able to come out and fit a new boiler the following day. The engineer who came to install was friendly and did a good job. Iheat arranged for the warranty to arranged on my behalf. Well done

Zak
United Kingdom | 11 December 2024The engineer Dan done everything to do everything safe and followed all the rules

Roxana Dobrin
United Kingdom | 10 December 2024Excellent service! The engineer Gary was very professional and his work was exceptionally good. Five stars for Iheat from start to finish.

G
United Kingdom | 10 December 2024iHeat online purchase and customers service were all smooth and no fuss. Happy with the service and highly recommend them :) Both engineers that came to install the boiler were very nice and friendly. Called before hand to let me know when they are arriving. Once at the property and evaluate the old boiler, gas meter and flue where, told how long will take and by 2pm the latest the boiler was installed, up and running. One of them even aired the radiators :). They tidy after themselves and left me with instruction and what to do with the Hive thermostat. Happy customer here :)

Mr Wilson
United Kingdom | 10 December 2024The quote was the best I received for the boiler I wanted. The process was was so easy and Holly in the office superb, communication was great.The engineer (Jarod) was absolutely brilliant. Arrived on time explained the process and kept us informed all the way through. He was clean, tidy, efficient and did an absolutely brilliant job right down to remedial work on the outside where the old flue was. I can't praise Jarod, Holly or I Heat highly enough. What superb people to deal with. PS The house is really toastie now.

Marian
United Kingdom | 10 December 2024Lovely customer service right from the initial call. Boiler fitter talked me through everything and made sure I was happy step by step. I changed from a regular boiler to a combi and the fitter worked extremely hard the full day! All done with care and consideration. So happy with my new boiler!

Tomasz Kamiński
United Kingdom | 10 December 2024very short lead time rarely happens such a solid company very affordable prices I recommend

D.Gilmour
United Kingdom | 09 December 2024Can't fault Iheat at all they were brilliant. I was let down by a large well known boiler and gas supplier and I was i need urgent need of a new boiler But I went to Iheat and they more than happy to accommodate and were able to process my order and had my new boiler fitted within 48 hours. A great company to deal with and would more than happy use their services again if I need

caroline
United Kingdom | 09 December 2024Brilliant service. Engineer was very efficient and friendly. Everything was straightforward with the company and installation wait time was only a few days.

Lorraine
United Kingdom | 09 December 2024Very pleased from the start Ordered very easily, date fitted at my choice . Dean was the engineer, very polite ,knowledgeable, well presented and all areas clean and tidied when finish .

kekagm
United Kingdom | 09 December 2024It was very easy to book the installation of a combo boiler . Paid the whole amount . They started the drama. A gas engineer calls arranges a visit then asks us to try another ok iboiler . He cancels the appointment. I paid again extra for the boiler suggested by the 1st installer . I contacted I heat the lady organised another installer . Who installed the boiler over two days . He said he need to cheek each and every boiler he needs to take the air out , which he did not. Our tenants had to buy a radiator as the 2nd floor has no heating . I am not very impressed in fact very unhappy with the unprofessionalism

customer
United Kingdom | 09 December 2024Very easy to deal with. Clear info on how to choose boiler and helpful call centre staff who quickly contacted an engineer when points needed clarification. Boiler fitted within 2 days. Neat and tidy job.

Olusogo Busari
United Kingdom | 08 December 2024The iheat team made the process of buying and installation of new boiler very stress-free. They responded to chat very quickly and promptly on their website. I was able to choose a convenient date for installation. The installer did a good job and cleaned up afterwards including the old boiler. They also registered the warranty for us. They also called after installation to check if everything was ok. I definitely recommend them to anyone.

Charles Ajibose
United Kingdom | 08 December 2024Great service and fitting was booked in fast

Steve
United Kingdom | 08 December 2024Completed work in one day as agreed and installer very helpful with existing faulty controls , thank you

customer
United Kingdom | 07 December 2024Very well organised and well communicated, Benjamin who installed was polite and professional.

Peter Flynn
United Kingdom | 07 December 2024Nathan and his young apprentice came and completed putting in new boiler explaining how everything works and showing great knowledge of what he does .company on right track if all there installers are as good and knowledgeable would recommend this company and Nathan to anyone who needs a new heating system installed

Justen
United Kingdom | 07 December 2024Superb service from iheat. From online boiler selection to installation within a few days was brilliant. Great customer service support by phone or online chat, really helpful and knowledgeable. The install was by Mark and he did a great job of replacing our boiler and flue. He was friendly, polite, and respectful of our property. He explained the work that was required and was very knowledgeable. All work was completed neatly and within the quick timescale that we needed. We were delighted with overall service from start to finish.

Jane
United Kingdom | 07 December 2024I have just had a new boiler fitted by iheat. The whole process was very easy, great value and very professional. Engineering was so conscientious with everything he did, taking care that the process was carried quietly and efficiently.