Ross Simons

9 Ross-Simons Drive, 02920, Cranston, US
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4.00
Based on 879 Reviews

5

68.26%

4

8.42%

3

7.62%

2

4.89%

1

10.81%
About Ross Simons

If for any reason you are not 100% satisfied with your purchase within 30 days of receipt, you may return any unused merchandise that has not been engraved or customized for a refund, credit or exchange (minus shipping & handling). Merchandise returned must be in its original condition and credit is subject to merchandise being reviewed by our Quality Assurance Specialists. Merchandise that is damaged or altered in any way by a Jeweler other than Ross-Simons cannot be returned. A merchandise credit will be issued if merchandise received as a gift is returned by the recipient. Items that have been personalized cannot be returned.

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LBallard
United States | 29 January 2025

I purchased the garnet stone set In sterling silver. This piece of jewelry exceeded my expectations. Simply stunning!

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Deborah Penney
United States | 28 January 2025

I received the earrings, thank you The order process was smooth, delivery was fast. I would encourage nicer packaging for the jewelry. The box is ok but the jewelry is in a plastic bag within a fabric bag

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Hajra
United States | 28 January 2025

I love my new earrings! They fulfill my expectations.

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Julie
United States | 27 January 2025

Received my order - very nice chain extender!

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S B
United States | 27 January 2025

A stone was loose in the setting … were sent back for repair as replacement not available. Awaiting word on whether can be fixed or a credit issued. I am confident they will do me right.

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Jacki Booth
United States | 26 January 2025

I loved the earrings Not so happy with the ring

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Barbara Salera
United States | 26 January 2025

I thought this was a good company with quality merchandise. I was wrong. The post earrings are expensive and flimsy. I contacted customer service twice with no response. Returning my purchase. Never buying from them again.

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Jason Miraya
United States | 26 January 2025

Beautiful earrings, but the posts are little flimsy.

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Mary Akin
United States | 25 January 2025

It arrived and was as beautiful as it looked online. I love it.

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Philip Kramer
United States | 25 January 2025

It was easy to shop. Nice selection of items. The ring was as described.

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Andrew Whitaker
United States | 25 January 2025

Paid for express shipping for a special occasion. Gave a delivery date of that Friday. I checked on it daily and was assured it would make it. However, they could not talk to the shipper as it was a partner warehouse. Called and chatted many times. It did not ship until the day it was scheduled to arrive. There is more to this but really a mess and a failure.

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Laura Soutar
United States | 24 January 2025

I purchased 2 - 18k gold rings. Although they were reasonably priced, they were not what was expected based on the photos I was presented with prior to purchase. They were very thin and very fine. Barely there and extremely fragile. Not necessarily a 'good' deal.

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Cathy
United States | 24 January 2025

when i received an email with lower price two days after receiving my item I asked for a price adjustment and it was granted with no issues

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Kathy
United States | 23 January 2025

Cheap looking. Not at all as it looks like in the ad.

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aungrl
United States | 23 January 2025

I received two Murano glass bead necklaces within the specified delivery timeframe. They were well packaged for shipment, and were exactly as described on line. I'm very pleased with both of them! I got them on sale, but would have paid full price. Excellent quality.

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Cathy Sheehan
United States | 22 January 2025

Pleasantly surprised at efficient shipping and quality of product

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Elaine Baratta
United States | 22 January 2025

I recently ordered diamond stud earring to celebrate my granddaughter’s 21st birthday in March. Although I haven’t given to her yet, they are beautiful and I’m sure she will love the earrings !

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Alyse B.
United States | 22 January 2025

I have had my eye on this pair of floral design Citrine earrings, as a gift for one of my daughters, for many weeks. The reduced sale price placed the purchase within my reach. Ross Simons items are carefully and thoughtfully packaged with anti-tarnish patches and separate little bags for each piece of jewelry so that each is protected from tarnish, scratches, or breakage en route and for long-term use/storage after arrival. Items arrive promptly and match the images and descriptions in catalogues and online.

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SANDRA MERCHUT
United States | 21 January 2025

Two very nice necklaces and excellent service speedy delivery

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Rita Silberman
United States | 21 January 2025

very satisfied

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