
customer
United Kingdom | 19 February 2022Part delays - no fault of MOTOFIX Exeter resulted in timely & effective communication. I could not fault the courtesy & professionalism of the customer sales team. The car was collected efficiently & I received regular updates regarding its repair. I was advised two weeks due to safety & sensor checks. Ordinarily not an issue - except I had foot surgery which meant I was unable to walk. My partner looking after me, a car necessary for shopping etc. Both MOTOFIX & my insurance company were sympathetic & did all they could to help. I can’t thank MOTOFIX Exeter enough for their kindness within 9 days the car returned rather than three weeks. Customer care that’s personalised & of a very high quality is hard to find. Exeter went above & beyond - thank you ! You deserve to be recognised & acknowledged for your hard work & fantastic team work.

Manni Madhani
United Kingdom | 18 February 2022Great service. Sent my car here as my choice from my insurance company. Great work all done as they said and all original parts used. Even feels it’s a brand new car again. It is new but better now.

Website User
United Kingdom | 09 February 2022Excellent service would highly recommend! The car was fixed quicker than excepted and kept up to date with timescales throughout. Even collected the car and dropped it off again once the job was done. Very convenient!

Kim
United Kingdom | 28 January 2022I cannot rate this company highly enough, they had a lot to contend with whilst supporting me and getting my vehicle back to me as soon as possible, I was kept updated at every stage and I know the staff there did all they could at all times. The workmanship was outstanding too and seriously there are not enough stars or sweets to give them!

Wendy Williams
United Kingdom | 28 January 2022I had waited 6 weeks for my car to be recovered after my accident to the garage that were going to fix it. Up to that point the process had been horrendous! At the point Motofix were asked to fix my car I was contacted by them confirming next steps. The person who I spoke to was so friendly I knew they would do the best they could, as I was now their customer. I was kept informed of progress at each point. When my car was finally ready to be picked up they were able to take ownership of the hire car, so one less thing to worry about. All in all, the repair aspect of my experience was the easiest part. Extremely happy with the service!

Shannon
United Kingdom | 28 January 2022After someone had hit my car, my insurance arranged Motofix to do the repairs on my vehicle. It was over the Christmas/new year period, so I wasn’t expecting any quick fix. They had my vehicle repaired and back to me within the week! Kept me updated on everything and even cleaned the car for me! Fab service and would 100% recommend to family and friends. Thankyou again everyone at Motofix xx

Carolyn Sewell
United Kingdom | 22 January 2022Great job on the car and really good service, polite and efficient

Barry
United Kingdom | 08 January 2022I used Motofix, Swindon Branch and the service throughout was excellent. Everyone, without exception was courteous and helpful. I would recommend them without hesitation for body work repairs. Special thanks to Edward and Shannon in reception

CHRIS COX
United Kingdom | 25 December 2021Good quality repairs kept informed all the way through the process very pleased and if I ever needed them again l would certainly use again many thanks Chris

Ted Hayward
United Kingdom | 20 December 2021Just wanted to thank Matt and his team at High Wycombe for the excellent, speedy service in repairing the Fiesta; also for arranging collection and delivery, and keeping me advised of the progress of the job. Happy to recommend Motofix unreservedly to family members, neighbours, and friends.

a chocolate
United Kingdom | 01 December 2021My car was collected and retuned to my workplace which made it very convenient for me, car was fixed to new and spotlessly clean, also the receptionist was great and fast in dealing with any enquiries I had great service.

Ash
United Kingdom | 14 November 2021Had an accident in my mokka and you know it’s always a worry about timings and getting your car back and having a suitable courtesy car etc, well motofix didn’t disappoint, always very helpful on the phone and polite, Shannon was amazing, an asset to the company ( pay rise??? ) when it was time to get my car back it had to have some work done on the engine that wasn’t related to the accident so the took it to Vauxhall for me and then picked it up the next day and delivered it to my work!! Brilliant customer service! If I have another accident ( I hope I don’t ) but I will always feel safe with motofix 10 out of 10 Ash

Graeme
United Kingdom | 09 November 2021Superb quality repair. Really nice folk as well.

Phil Wilson
United Kingdom | 05 November 2021Picked up my Nissan from Motofix this morning and I have to say how impressed I am! Fantastic service from start to finish. Exceptional customer service from all the staff and a special mention to Ed who made everything easy, from arranging the drop off of my car and also the pick up of my courtesy car. He even de iced my car before I arrived! They kept in touch at all stages which was great and I cant recommend them enough. Great job guys thank you. Phil

eamonn nagle
United Kingdom | 03 November 2021Great work from repair to the excellent valeting

Leigh Burns
United Kingdom | 30 October 2021Excellent service provided from pick up of my car to delivery after repair. Really good communication from the service team. Would definitely use again

Brackendale
United Kingdom | 25 October 2021My insurers chose this Accident Repair Centre and I am very pleased with the workmanship, all communications and updates throughout the process. Thank you Motofix Oxford.

Linda Hitchcox
United Kingdom | 25 October 2021The team at motofix were brilliant all the way through the process. They explained everything as we went along kept me informed and updated me with the dates of the repairs and completion. The collection and return of my vehicle was handled brilliantly. Thank you.

Jim Gale
United Kingdom | 13 October 2021MotoFix Exeter are unique in their industry, at least from my point of view, by offering the same level of excellence from their customer service team as their mechanic/body work team. Nothing was too much trouble and any request or issue was quickly met with a solution, massive credit is due to Josie and Chris for their brilliance and understanding, they are a credit to Motofix and it’s management, I hope their skills and obvious talent or rewarded accordingly. The repair work on the vehicle was also stunning. So thank you to everyone at Motofix Exeter. In the nicest possible way I hope we don’t need anymore repairs but if we do you would be my first and only choice every time.

Ashok Roy
United Kingdom | 06 October 2021Excellent service provided by Motofix, Aldershot from booking in to complete repair and delivery. The car was picked up from the house and delivered back within 10 days. At all stages, I was able to track the progress of the repair. Telephone calls were all answered promptly and any queries were dealt with very professionally. A thoroughly pleasant and a very staisfying experience. The car looked immaculate. I want to commend all the staff at Motofix, Aldershot.