MP
United States | 10 February 2025am extremely disappointed in your service and lack of communication with patients. After I submitted my request to Hims online for review, a prescription was placed, my credit card charged , but there was no communication with the "care" team about the recommended drug prescribed. If I had known before you charged my credit card and shipped product, that you were prescribing me an antidepressant, I would have rejected that recommendation. To top it off , I find out after you shipped product that you have NO RETURN POLICIES.
Daniel Shaw
United States | 09 February 2025Product completely ineffective
Michael J
United States | 09 February 2025When my first dose appeared to be too weak, the doctors quickly wrote me a new prescription! Excellent results.
Mike Krasinsky
United States | 09 February 2025Doesn't have common respect
Mike
United States | 08 February 2025Easy process and wide selection of products available.
Kevin Scott
United States | 08 February 2025Everything has been east with the one exception of pushing a refill out a month or more. I still haven’t figured out how to delay refills.
John Pople
United States | 08 February 2025Works as advertised. Great experience.
Barney I
United States | 08 February 2025Please cancel subscription.
Stephen
United Kingdom | 07 February 2025Noticed a charge to my bank which was for a subscription I'd forgotten I had. They didn't send any reminder. I tried to cancel immediately but they make you contact via email, which they took 2 days to respond to, by which point the medicine had been dispatched. They claim they can't give a refund as it's prescription medication. No reminder and a service that's difficult to cancel, avoid! Update: they respond to all negative reviews with an automated message which makes it look like they're reaching out to resolve issues, but they have not reached out
Danny
United States | 07 February 2025Ordering was simple and smooth. Delivery was quick. Product performs as good as advertised.
Tom Lynch
United States | 07 February 2025Delivery is easy
Michael S
United States | 07 February 2025Hims is not about it customers. It about their money only. Their mobile is designed for you to not be able to back out to cancel progress. Then they don’t give you a clear path to speak to someone to correct error. If you make a error you can cancel, but talking to someone won’t happen. If you cancel right after finishing making the error you will still be charged for whenever you were forced to walk through.
Rick Iler
United States | 07 February 2025The hair loss product has not really worked for me.
Tim Cogley
United States | 07 February 2025The program is easy and straight forward. The only thing that caught me off guard is my plan is not as long as I thought it would be.
Justin Reynolds
United States | 07 February 2025The product doesn't work and the company makes you jump through hoops to cancel and just when you think you cancelled they send you more and charge you. Complete scam.
mike Duran
United States | 06 February 2025My prescription isn't working to good and it is running behind schedule.
Dale Merchant
United States | 06 February 2025This is nothing but credit card fraud at it's finest. I ordered a $19 bottle of shampoo and inquired about hair spray so they asked some questions. Next thing I know they say your order has shipped. I was never given a price or gave permission for anyone to use my card and especially for $195 and a subscription. Told my credit card company to dispute this and all information sent to FBI crimes unit for fraud. This company ignored my argument and have no phone number to dispute this clear crime. I will pursue charges Against this company and when it arrives to my address it will be sent right back. Nice reply Hims, just a denial of wrongdoing. You belong in prison. I will go to every website to make sure nobody buys your products
Brian Carlson
United States | 06 February 2025Most things have gone well, not sure about the hair growth, but giving it a little longer.
Trevor
United States | 06 February 2025Weight loss meds never received months after ordering. Still have not received. No communication or explanation.
Confirmed customer
United Kingdom | 06 February 2025They took my bad situation into account and offered to help with my subscription. Thank you so much and it's amazing to see you care about your customers this much