Came out to service our septic tank. Stated needed a new motor at a cost of 8K (fitted). However, on second opinion, the motor was absolutely fine. It had simply tripped and couldn't restart due to the weight. All that was needed was for the tank to be emptied and the heavy settled waste to be jet washed, which would reduce the load and allow the motor to start. Quite a common issue by all accounts. It cost £800 to put right. Ekoflow are either incompetent or looking to obtain business dishonestly or a mixture of both. Either way we will not be using this company again.

Very easy to book Communicated throughout. The engineer who arrived to service our sewage treatment plant arrived on time , was very polite and explained in detail the work to be carried out . Left the area as it was. We found Ekoflow to be very efficient and cost effective. An excellent service was provided by Ekoflow, we would use them again and would recommend them to everyone

Excellent service, friendly and helpful 😊

Top company. From the first telephone call to completion of the job everyone has been a pleasure to deal with. I will now be setting up a monthly service plan to remove any more stress with my treatment plant.

Always easy to contact, Jo arrived on time and is always polite and thorough when checking our biodisk. He always tells us what he has done and anything that may need doing in the future

Excellent service, friendly and professional.

Excellent to deal with , specially Imogen .

Friendly service, experienced staff, good work & always on time. Reasonably priced.

Disappointed that I could not be present! Was told visit would be second in the morning so arrived about 9.30 to find EkoFlow had been and gone! Is there no paperwork to confirm the emptying of the tank?

arrived on time to complete annual service. Polite and friendly. Left everything clean and tidy and appeared very thorough in the process. No complaints at all

Very pleasant staff and reliable

Excellent service

A great company to deal with. The receptionist was really helpful. The technicians arrived on time, very professional. At each stage they explained what they needed to do. When I asked they explained how the system worked and what I needed to do to keep it running smoothly. Really pleased, will use them again next year.

Excellent, yet again professional service from start to finish, from keeping us up to date on arrival, comprehensive service, and report of tank. Would highly recommend

First rate service and very fair prices. Extremely helpful people who worked with us to find the most cost effective solutions. Highly recommend Ekoflow.

Everything happened as expected and efficently dealt with

On time, informed engineer, speedy reporting.

Ryan sent a text to confirm exactly when he would arrive, arrived promptly, was clearly very knowledgable & empathetic & answered all our questions. Wouldn’t hesitate to recommend & would definitely contact again if we needed any further help or advice in the future.

They simply turn up on time, do the job at a competitive price with the minimum of fuss.

Excellent communication & very professional when undertaking the service of a domestic pumping station. Glad we selected this company & will definitely be using again in the future.