Neptune

Frankland Road, Blagrove, SN5 8YG, Swindon, GB
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4.50
Based on 738 Reviews

5

81.84%

4

5.28%

3

3.52%

2

2.98%

1

6.37%
About Neptune

Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being. We’re Neptune. We do what we do because we believe our designs can make your life that little bit happier, easier and better. We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart. We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home. Reviews At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too. Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right. Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.

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customer
United Kingdom | 22 October 2024

You longer can buy fabric by the meter. I was going to buy a chair and then get my sofa recovered in the same fabric! Will now choose another fabric from somewhere else! I don’t want my home to look like I’ve purchased my interior from Neptune I like to mix it up. I was going to enquire about a kitchen ….. I no longer feel that I want to!

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Trevor Withell
United Kingdom | 22 October 2024

Absolutely loved the Cheltenham showroom! The chairs we ordered are just what we needed and of a very high quality - very pleased.

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Me
United Kingdom | 22 October 2024

Great product

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Karen Davis
United Kingdom | 22 October 2024

Always super service and beautiful homeware x

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Mrs Sue
United Kingdom | 22 October 2024

I saw the items in store in Reading and decided to order online . These storage jars are so elegant and look fabulous in my new kitchen dresser .

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Sarah R
United Kingdom | 22 October 2024

Great service in the Cheltenham store, super quick delivery and a fantastic product.

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Ms Evans
United Kingdom | 22 October 2024

I love everything about Neptune. Beautiful products, excellent service.

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Jeremy Wood
United Kingdom | 22 October 2024

The product is great - really good quality. It took much longer to deliver than it should have and receiving a phone call at 06:05 in the morning to tell me the delivery was 20 minutes away, is not how your customers should be dealt with. I'd suggest you sort that out.

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Jennifer Versnel
United Kingdom | 21 October 2024

Designing and fitting a new kitchen in an old cottage without a single straight wall is no easy feat, but Rebekah more than rose to the challenge and we are delighted with the result! Her patience through numerous iterations and even a last minute addition was handled professionally and nothing was too much trouble. She tailored the design expertly to suit our taste and understood the effect we were trying to achieve. Whilst there were a couple of hiccups, as might be expected with an old property, Rebekah kept us informed and there was nothing a cup of coffee in store could not resolve. We were also very fortunate to have Steve as our installer, who did a magnificent job in fitting the units and his advice and humour along the way eased the stress of being without a functional kitchen for quite some time. All the staff we came into contact with were friendly and so helpful and we would highly recommend Neptune.

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customer
United Kingdom | 20 October 2024

Bit disappointed that the furniture was just plonked on the floor and off they went. Last time Neptune delivered, assembled and took away the packaging.

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Becky
United Kingdom | 20 October 2024

We have just had a kitchen installed in London and we are delighted with the results. It is stunning and creates a fabulous space to cook and entertain in. It was designed by Danica in the Farnham store (as they have such a great range of kitchens on show to gain inspiration from), who was very professional and helpful, really wanting to make sure the design met all our needs and expectations. I would highly recommend her. The installation was overseen by Ian, who ensured that it all went smoothly, liaising throughout with our builders and answering our queries. The fitting of the kitchen was undertaken by Jono of Eleven Oaks who did a brilliant job, with great attention to detail, and finally it was decorated by Tom who finished it off beautifully. All those involved were incredibly helpful and really nice and professional to deal with. Everyone who visits the house loves it, as do we, so a big thank you to Neptune for delivering our dream kitchen. Ollie and Laura

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Francesca Wall;
United Kingdom | 20 October 2024

We ordered 2 extra chairs for the Boscombe bistro set we purchased earlier in the year. The set is really pretty and looks like it will be very durable. The delivery was really professional, Roberto and Raffell arrived as planned and took time to explain the maintenance of the chairs. Really pleased.

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Conrad Murphy
United Kingdom | 19 October 2024

Jemma was really knowledgable and helpful

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customer
United Kingdom | 19 October 2024

Love this piece of furniture. It fits perfectly beside my bed. The two different size draws work well for me. I have changed the the knobs to match other furniture in the room. I felt the chrome button knobs it came with we're too small for the piece and I had been told it came with black bronze knobs! All in all very happy.

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Di
United Kingdom | 19 October 2024

Fast delivery and packaged really well. Lovely paint, it’s the second room we’ve decorated with Neptune paint, very nice to use, no horrible smell and looks really good. We will definitely get Neptune for the next room on the list!

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Mrs Janet
United Kingdom | 19 October 2024

Lovely shopping experience- very helpful staff - shame no car parking

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pollyanna
United Kingdom | 18 October 2024

Aesthetically beautiful store with kind , helpful professional staff ..

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wendy crook
United Kingdom | 18 October 2024

Lovely, helpful staff at our local store Chichester. Howard was especially helpful with sink information and sending us dimensions. Unfortunately we had a crack in sink on arrival but it was sorted quickly and a replacement came . Delivery guys ( Steve and Nathan) couldn't have been nicer :)

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Kaylie
United Kingdom | 18 October 2024

On Wednesday night about 11.30pm two drivers I'm sure we're named Jason and Chris were going through high halden in Kent to a delivery somewhere and thank god they were as they spotted my 20yr old son lying on the ground in torrential rain in the dark he had come off his bike and got hurt badly and if they hadn't have seen him he'd have laid there all night in torrential rain and probably died of hyperthermia! They were amazing kept me calm kept my son calm and they were absolutely soaked through they didn't have coats on I felt so bad but they didn't care and didn't leave until my son was in the ambulance which took over an hour in the pouring rain! One even walked my son's bike round to my house and they went above and beyond they didn't have to stop like the other drivers didn't that were soaking my son even more from spraying the puddles on him I can't thank you both enough for everything it's every parent's worst nightmare getting a call to say they've been in an accident and you kept me and my son calm and yous we're absolutely amazing thankfully he's ok going to be sore for a few weeks and on crutches but thankfully no broken bones and thankfully not dead thanks to Jason and Chris! You both are amazing and I hope that yous got my message and I hope that Neptune recognises it's employees that do go above and beyond because you both deserve recognition I will always be forever grateful to you both and won't ever forget so thank you both so much again. Kaylie

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Jenny
United Kingdom | 18 October 2024

Good service from ordering, update information , delivery & the product. Thank you

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