Neptune

Frankland Road, Blagrove, SN5 8YG, Swindon, GB
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4.50
Based on 738 Reviews

5

81.84%

4

5.28%

3

3.52%

2

2.98%

1

6.37%
About Neptune

Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being. We’re Neptune. We do what we do because we believe our designs can make your life that little bit happier, easier and better. We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart. We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home. Reviews At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too. Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right. Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.

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AR
United Kingdom | 13 September 2024

I was helped today by Julie and Lynsey and got some great advice on last chance stock as well as an informative introduction to many of the new items that are available and how they would work with existing pieces I have bought from Neptune. Even though there were other customers in the store I felt that my needs were important and their product knowledge is excellent.

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Vivienne
United Kingdom | 12 September 2024

Always a very professional polish to all they do.

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fiona orriss
United Kingdom | 11 September 2024

Great customer service from Katie and she wrapped our present beautifully. Will be back.

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Louise
United Kingdom | 10 September 2024

Sarah was amazing in helping me select furniture for my spare bedroom. Katie was really helpful sorting out a problem with head office regarding the delivery. Thanks so much to both of you furniture is in situ and looks wonderful .

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Louise
United Kingdom | 10 September 2024

Great help today from Sarah today. She helped me with some faux flowers and a beautiful vase. Love this store and the staff thanks so much!

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LizzieD
United Kingdom | 10 September 2024

Great customer service combined with quality products and quick delivery.

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Abbie Northeast
United Kingdom | 10 September 2024

Five star as always. The paint was received in good time and in the best packaging I have ever seen from a company. The paint itself is amazing and I am now decorating almost every room in my house with it. Great service from a fantastic company.

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Anne White
United Kingdom | 10 September 2024

The staff were exceedingly helpful and knowledgeable

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Jaime
United Kingdom | 10 September 2024

Speedy delivery excellent quality as usual

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Joan barrie
United Kingdom | 10 September 2024

I recently had a home colour consultation visit. Extremely helpful to see all the samples held against the walls . Ilyeash suggested colours that I wouldn’t have thought of. A really useful experience for anyone who is indecisive about choosing colours.

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Mrs Wood
United Kingdom | 08 September 2024

Loving my new tray - perfect size for my footstool and so robust. A lovely addition to my room.

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C Hawthorne
United Kingdom | 07 September 2024

The staff are super helpful & seem genuinely keen to help …and my mirror (which btw is just lovely) arrived very promptly & extremely well packed ! Thank you.

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Mrs Ann
United Kingdom | 07 September 2024

Quality on all product and good service.

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Andrea Roberts
United Kingdom | 07 September 2024

Great customer service in the Chichester Branch and very good communication following my order for a custom painted bed. The delivery men were excellent. Thank you.

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Mary Bower
United Kingdom | 05 September 2024

Neptune have been everything we could want: helpful, accessible, prompt. Their recommendations and flexibility to our input have made our new kitchen look great and it is super-practical. Greg, Nerine, Lee and all the team have been terrific.

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customer
United Kingdom | 04 September 2024

So our delightful Casper armchair has arrived in perfect condition from Winchester today. The order was only placed yesterday afternoon. Thank you so much to both Lee at the Cheltenham store for sourcing the chair (genius work!) and to Jane at Winchester for her quiet professionalism in ensuring that we received it the following day! We really appreciated the photos emailed to us; the chair is in excellent condition and I cannot believe my luck in receiving it. It’s the perfect chair - so comfy and elegant - but not too large. Thank you again to Lee for the recommended driver and to whoever it was at HQ who linked with Lee at Cheltenham to source the Casper chair. We highly rate Neptune - but in this instance you’ve each gone above and beyond to assist us and we feel very fortunate.

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Margot
United Kingdom | 04 September 2024

Great friendly service. Always feel comfortable.

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Emma Shearly-Sanders
United Kingdom | 04 September 2024

My husband and I searched around for a new kitchen for 2 years! We landed on Neptune and WOW we are so pleased with our choice as our kitchen is beautiful and we love it. We went for a Suffolk kitchen with an island and marble top. From meeting Chris in the Weybridge branch we knew this would be a smooth, professional experience and we were right. The units are very good quality and it all compliments my old house beautifully. Highly recommend.

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Edward Wetton
United Kingdom | 03 September 2024

Looking after little problems you some times have.Victoria Durbajlo is great at dealing with customers. So good we will but further garden furniture from you

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Mrs Susan
United Kingdom | 03 September 2024

Very good and prompt. Happy with glasses as they are a great shape.

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