
AR
United Kingdom | 13 September 2024I was helped today by Julie and Lynsey and got some great advice on last chance stock as well as an informative introduction to many of the new items that are available and how they would work with existing pieces I have bought from Neptune. Even though there were other customers in the store I felt that my needs were important and their product knowledge is excellent.

Vivienne
United Kingdom | 12 September 2024Always a very professional polish to all they do.

fiona orriss
United Kingdom | 11 September 2024Great customer service from Katie and she wrapped our present beautifully. Will be back.

Louise
United Kingdom | 10 September 2024Sarah was amazing in helping me select furniture for my spare bedroom. Katie was really helpful sorting out a problem with head office regarding the delivery. Thanks so much to both of you furniture is in situ and looks wonderful .

Louise
United Kingdom | 10 September 2024Great help today from Sarah today. She helped me with some faux flowers and a beautiful vase. Love this store and the staff thanks so much!

LizzieD
United Kingdom | 10 September 2024Great customer service combined with quality products and quick delivery.

Abbie Northeast
United Kingdom | 10 September 2024Five star as always. The paint was received in good time and in the best packaging I have ever seen from a company. The paint itself is amazing and I am now decorating almost every room in my house with it. Great service from a fantastic company.

Anne White
United Kingdom | 10 September 2024The staff were exceedingly helpful and knowledgeable

Jaime
United Kingdom | 10 September 2024Speedy delivery excellent quality as usual

Joan barrie
United Kingdom | 10 September 2024I recently had a home colour consultation visit. Extremely helpful to see all the samples held against the walls . Ilyeash suggested colours that I wouldn’t have thought of. A really useful experience for anyone who is indecisive about choosing colours.

Mrs Wood
United Kingdom | 08 September 2024Loving my new tray - perfect size for my footstool and so robust. A lovely addition to my room.

C Hawthorne
United Kingdom | 07 September 2024The staff are super helpful & seem genuinely keen to help …and my mirror (which btw is just lovely) arrived very promptly & extremely well packed ! Thank you.

Mrs Ann
United Kingdom | 07 September 2024Quality on all product and good service.

Andrea Roberts
United Kingdom | 07 September 2024Great customer service in the Chichester Branch and very good communication following my order for a custom painted bed. The delivery men were excellent. Thank you.

Mary Bower
United Kingdom | 05 September 2024Neptune have been everything we could want: helpful, accessible, prompt. Their recommendations and flexibility to our input have made our new kitchen look great and it is super-practical. Greg, Nerine, Lee and all the team have been terrific.

customer
United Kingdom | 04 September 2024So our delightful Casper armchair has arrived in perfect condition from Winchester today. The order was only placed yesterday afternoon. Thank you so much to both Lee at the Cheltenham store for sourcing the chair (genius work!) and to Jane at Winchester for her quiet professionalism in ensuring that we received it the following day! We really appreciated the photos emailed to us; the chair is in excellent condition and I cannot believe my luck in receiving it. It’s the perfect chair - so comfy and elegant - but not too large. Thank you again to Lee for the recommended driver and to whoever it was at HQ who linked with Lee at Cheltenham to source the Casper chair. We highly rate Neptune - but in this instance you’ve each gone above and beyond to assist us and we feel very fortunate.

Margot
United Kingdom | 04 September 2024Great friendly service. Always feel comfortable.

Emma Shearly-Sanders
United Kingdom | 04 September 2024My husband and I searched around for a new kitchen for 2 years! We landed on Neptune and WOW we are so pleased with our choice as our kitchen is beautiful and we love it. We went for a Suffolk kitchen with an island and marble top. From meeting Chris in the Weybridge branch we knew this would be a smooth, professional experience and we were right. The units are very good quality and it all compliments my old house beautifully. Highly recommend.

Edward Wetton
United Kingdom | 03 September 2024Looking after little problems you some times have.Victoria Durbajlo is great at dealing with customers. So good we will but further garden furniture from you

Mrs Susan
United Kingdom | 03 September 2024Very good and prompt. Happy with glasses as they are a great shape.