Kaydian in the Brixton branch was very helpful in setting up my online account, and went out of her way to help me.

After trying out the new way to transfer money from my sterling account to my j$ account and getting it wrong, I received an email asking if I wanted a refund into my account or would I like the money reprocessed into my j$ account, in which I asked for the later, this was done for me with advise on how to complete the process in the future. The person was most helpful and the transaction happened quickly. I am very grateful for the help as in the past other banks have taken up to 30 days to refund or do anything practical.

Always wanted to do my online banking and did not know how to but thanks to ur staff Kadian I got it all sorted she was really helpful indeed

Great advice and support for learning about how to use the JN Money services.

No hassle or long wait

Excellent service both times I went there.

Instant transfer to your loved ones from UK to JA

Sent my first online transfer today and it went smoothly, it was available for pick up once sent, the only issue was the hoops and loops I had to go through to get my account activated, and I love how the online rate is better than in-person.

Customer service representative don’t know what they’re doing. Sending money online is too complicated. Unprofessional

The agent, Mrs. Gayle, was extremely helpful.

Once I’ve registered, the process was smooth and straightforward.

No sure, first time user

Miss Morgan did a good job.

Staff are patient and calm. Thank you Kadian for great Customer Service.

Using jnmoney was quick and efficient. The transaction went through quickly. The website was very easy to use. Would recommend jnmoney to family and friends.

Send money with ease

The security is tight, and the money is always on time.

Just as freakin ridiculous as if in jamaica! Brought two forms of ID and still had to go back to get my marriage certificate! That was after having All sorts of back and fourth to send a third party form to send money to myself and collect money from Myself! Inconvenient and unnecessary stress as always when dealing with Jamaican institutions! It’s a damn shame! At least the clerk was nice and understanding (the only reason for the two stars) her hands were tied by dumb ass compliance who can never use common sense!

I have been trying all day to log in because I have to send money for emergency and couldn’t get thru online

All work fine for love it very convenient love it