The method of transaction is very convenient. The process is almost effortless. Any trouble, they resolve same promptly.

I am well please with JN money customer service with regards to responding to my emails in timely manner, very professional; show that they care by making every effort to resolve technical problem. 👏🏻

Less hassle

Very easy and convenient

Convenient to send money online. Needs reward or points system for consumers.

Everything was great well done JN

As expected fast and very reliable.

Very efficient service

So good for business and family support back home

Easy to download the app.

First time doing to receivers account and the transaction was hassle with a user friendly platform

Was ok take long to get it done

It was fast and easy to use. Everything was understandable and I had no problem on the website.

It took several day of using the Online application to finally send money I kept getting multiple Error MSG - Suspicious - Server Down

Its all coming together

No problem with sending and picking up money.

The staff is friendly. The only complaint is that this location is always understaffed. ALWAYS. JN needs to do better. You keep responding to people’s comments saying thanks for the feedback we’ll try our best but yet you have done nothing. Those are automated messages. Since no one wants to say it let me do it. You have two computers but only one person working all day every day. You only have two locations in Brooklyn. And one in Queens. Be smart. Get more locations. It’s 2024. Everyone been saying do better and you have not. With all the fees you collect wake up and staff the place. It’s not the staff that’s the problem. It’s the company’s. It starts at the top. Do better. And do not reply with an automated message. It shows you do not respond to people with their concerns. This is not a small cut but a wound. A band aid cannot help.

As I regular customer, I'm use to using your system

Great option to send funds straight to your account from overseas. So convenient right from the comfort of my home any time of day.

Great service once the system is up and running no problem, transferring money and pay bills and other that's only if the system is up and running