DCTUK

21 Brookfield Business Park, Muir Road, L9 7AR, Liverpool, GB
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4.50
Based on 824 Reviews

5

84.59%

4

6.92%

3

3.03%

2

2.18%

1

3.28%
About DCTUK

Here at DCTUK, we pride ourselves on providing quality service to match the quality of our products. We know how important it is to get things right, which is why we offer free carpet tile samples across all of our carpet tiles to provide you with the true nature of the products before you commit to purchase. Something that we understand the importance of. We know that quality matters, so we don’t deal in seconds as they can be of varying quality, and come with little or no guarantee, and as such this is something we have never felt comfortable offering to our customers. Instead, we use our exceptional relationships with manufacturers to ensure that we can get exclusive prices to pass on to our customers. This means we are able to offer exclusive prices, aswell as have special offers available on certain ranges of carpet tiles. We aim to add a personal touch to your choice of carpet tile, so whatever the project, please feel free to contact us and we’ll be more than happy to talk through your requirements.

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John Pickering
United Kingdom | 18 June 2015

The experience dealing with the Discount Tile Centre from ordering samples to receiving the final order was without a dought exceptionally good, would recommend to anyone. Shall certainly use them again if I need to carpet tile another room. Thank you,

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Eugene Duffy
United Kingdom | 17 June 2015

I Dealt with Nichola today who was Fab in every way. Thank You !!

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Mandy Penfold
United Kingdom | 11 June 2015

Order taken over the phone sales person extremely helpful and patient, goods arrived on the day agreed. Tiles look great Would have no problem in recommending Company to other people

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June Gee
United Kingdom | 11 June 2015

Received requested samples and subsequent order very quickly. Staff were friendly and helpful. Tiles were much cheaper than local company.Have no hesitation in recommending Discount Carpet Tiles.

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Kelly B
United Kingdom | 11 June 2015

I have used this company twice & have always been pleased with my purchase.

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Mrs Young
United Kingdom | 09 June 2015

The Nouveau collection looks and feels good in situ. An economical alternative to more expensive Heuga ranges. DCT provide helpful and cheerful telephone contact with a real person. Refreshing in the days of Press 1 for this, 2 for that etc...... Samples arrived quickly and assisted in deciding both colour and range. After selection they make good coasters for your coffee cup!

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Robert
United Kingdom | 04 June 2015

Recent delivery was a bit annoying delivery was good but UPS driver was impatient just wanted to drop and get away before i could check them, also no delivery note which doesn't help to check the quantities etc, otherwise ordering was good and prompt delivery

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Heather O'Brien
United Kingdom | 29 May 2015

Ordered in the afternoon delivered next day but one (after cutoff point for next day delivery) exactly as described very good quality you will require heavy duty cutting blades as the the bitumen backing is far better grade thn you will find in diy sheds . Througholy reccommended.

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Katherine Ewen
United Kingdom | 27 May 2015

Very pleased with speed of delivery but correspondence was rather slow. In that I was asked if liked the samples and was given a discount voucher to use after I had placed my order. So I appear to have missed out.

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William Bentley
United Kingdom | 26 May 2015

Customer service was very helpful, very quick to respond and gave good advice. Unfortunately, the stair nosings I ordered were all cut to the wrong lengths and the wrong way, despite providing detailed drawings. Fortunately they were all too long so I was able to get re-cut by fitters, however I have wasted DCTs cutting fee and have no doubt had slightly increased costs from fitters. Overall though, customer service was excellent and the products are good.

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Michael Smith
United Kingdom | 21 May 2015

I found DCT excellent people to deal with so much so that they provided almost a personal service with special mention of Nichola. I am also pleased with the product. All in all I would recommend them to anyone.

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Christine Hare
United Kingdom | 21 May 2015

communication is very good. delivery is very good, very helpful on the phone and with samples

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Andy
United Kingdom | 21 May 2015

Ordered tiles on 11th May arrived 18th May, I would have thought a next day service seen as though the pro forma said "Delivery ND" and got charged £14. When the tiles arrived we found that there wasnt any adhesive tacs to stick to the floor which we had also ordered. After contacting customer support I was told they were out of stock and will be with me on Friday 22nd May. No one had even bothered to let me know when I ordered the tiles, which they would have known. So from the 11th May - 22nd May I have still got a pile of tiles I cant do very much with.

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Sam
United Kingdom | 21 May 2015

Ordered a pallet of mixed tiles. Was told that there would be 12, max 15 colours, when they arrived there were 60, and a lot of singles!!! The corners on 25% of them were bent and they promised to send more but they never did. Bad attitude. Caused a lot of hassle, we had to pay the fitters twice as they were booked in and had to order more tiles. However, if you want to carpet you garage, go ahead.

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Geoff Squires
United Kingdom | 16 May 2015

Good value and quality.Good to be able to buy exact amount one needs rather than packs. Will defiantly use again. Only minor quibble, when asked if any instructions for delivery I put to leave in shed which was accepted, but should have said signature would be required. This is not meant as a complaint, just a comment.

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Robert Taylor
United Kingdom | 15 May 2015

Carpet sample within one day. Tiles delivered day after ordering. This is brilliant service and we recommend both company and product.

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Susan Barker
United Kingdom | 14 May 2015

Excellent service and a quality product delighted y the ease of ordering and speed of delivery

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Sandra S
United Kingdom | 11 May 2015

Nice people to deal with and very good communications. Always let you know when they will be delivered. Just made my fourth purchase and the service has been the same each time!

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Miss J
United Kingdom | 07 May 2015

I found this company via google. Asked for samples and was telephoned by company prior to receipt. I tried to order on line but my internet was a problem. Company phoned me next day having seen problem themselves and sorted it out there and then. Tiles odered and delivered speedily. This is a company I would be happy to recommend. I am waiting for decortators to finish before laying tiles but quality is excellent.

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Steve Degiorgio
United Kingdom | 07 May 2015

Ordered and delivered within a few days of ordering, very impressed and would use when I next need carpet tiles.

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