Couldn’t Have asked for swifter or more efficient service. Thank you!

Peace of mind and superb service. We wouldn't go anywhere else for our health insurance for Hector having had Vetsure support us through the life and passing of our previous fur baby.

The whole experience of my dog limping then told after x rays he needed an operation was traumatic, but with vetsure the experience was less stressful. I contacted them immediately an was told to fill small questionnaire about the time of the incident and what the vet advised , within 20 mins everything was covered , Leo had the operation all covered on my policy , and in 6 weeks he will have another x ray to see that the leg has healed 1st class were VETSURE .....and to the lovely lady I spoke too , she put my mind at ease ASAP .....one very happy customer , and Leo says thanks too 👍👍👍👍😀😀😀😀

We have been with Vetsure for 3 years now with our rather clumsy labrador. We have had several occasions where claims needed to be made but thankfully this was directly made through our vets with just the excess paid. No fuss, no forms at our end and the confidence that we can give the best care to our family member.

Never any quibble, which makes it obvious that Vetsure ensures that the pet,as well as its owners, are given priority and the opportunity to concentrate on the pet's full recovery. Friends,who are insured with other pet insurers, cannot believe how easy and faultless it is with Vetsure and suggest they will also be 'joining the club'.

Very easy to claim and claim paid quickly

Amazing customer service and very quick sorting out a claim that we had sent off. Thank you

Very helpful and quick to answer queries. Prompt in settling claims with clear breakdown of settlement. Don't like the idea of paying a higher premium for older dogs or the 15%that is taken out of the settlement after the excess but this is probably the same with other insurers. However I would still give 5stars for their performance over the last 3/4years.

Would have been 5 if we had been reimbursed for last visits

Filled the very easy form in & handed to the vets, paid the excess & waited to hear. Claim successful. No stress at all.

We had to claim as our family cat was injured. He was in a bad way but we didn't have to worry about the bills as we had vetsure! It meant we could concentrate on our beloved pet what a relief!

VERY HELPFUL IN HELPING COMPLETE CLAIM FORM, EFFICIENT GENTLEMAN I SPOKE TO WENT OUT OF HIS WAY TO HELP, . WHEN FORM ARRIVED SOME DETAILS HAD BEEN COMPLETED FOR ME WOULD RECOMMEND, THANK YOU VERY MUCH ROB PALMER

Quick settlement of claim

Always really helpful on the phone and resolve issues promptly.

Never had a problem so far and my fur baby now has arthritis so his on going now and vet sure have been great with paying the vets many thanks

prompt efficient payment. much appreciated

After our cocopoo was ill we were presented with a vet bill for the work thay had done and after care..at the time we were only thinking of our dog recovery, once we got in touch with vet sure to help us with our vet bill.all our worries were taking care of..a simple form for vet and ourselves to fill in ..no hassle excellent service well recommended. Mr K young

Good communication and large claim paid within a few days. Impressed!

The best pet insurance company i havr come across easy to deal with and no hassle and at all

Easy claims process and very quick to pay out when we had to use a non-accredited vet. Unfortunately, the policy is nowhere near as good when using a non-accredited vet. I'd highly recommend keeping your pet registered at your nearest accredited vet, even if you use a closer one for emergencies.