Vetsure are amazing! We recently got our dog in to UK from Romania, and we delayed setting up insurance until about 6 months later and we did it only because my friend insisted. Well we made the best decision as only 1 month later our dog had ACL injury on left knee and the second one followed so shortly that we had to do double TPLO surgery. So about 2 months after we set up the insurance we were facing huge vet bills and would not have done the surgery and saved our dogs life if it wasn’t for Vetsure and all their support in getting the preauthorization for surgery as soon as possible based of course on the medical history from Romania. I was expecting to have problems and delays with the fact that the vet would send the history in Romanian, but we where so impressed on how fast everything got sorted for us so we could do the much needed surgery asap. You have saved my baby’s life and for that I will be forever grateful! Truly animal loving souls! We are now 3 weeks after the surgery and my beautiful husky is recovering so well❤ Thank you for all your help is such stressful times!

The best pet insurance out there.

Always settle claims quickly and so convenient that you deal direct with veterinary surgery.

Vetsure have derived an insurance system that is extremely easy for the claimant. They have an excellent system and yet it still seems a very personal service.

No hassle no fuss fast and efficient service thank you

Vetsure pet insurance sorted our claim quickly & efficiently. An excellent pet insurance company.

Our claim was dealt with extremely efficiently, and speedy. Thank you

Can't speak highly enough of this company, would definitely recommend them.

Brilliant, very helpful, friendly and caring. Payment was prompt.

Easy process, payment for recent treatments received promptly.

Very prompt handling of our claim with payment made direct to our vet. Thank you.

Always very quick when responding to queries. Great to be with and fairly decent on price.

Everything was very straightforward and simple. When I spoke to someone on the phone she was very compassionate and patient. Would highly recommend.

Sadly not the first time I’ve had to make a claim with my cat but the whole process with Vetsure was very straight forward.

Vetsure are very responsive, when talking to them on the phone, they actually care about our pets

Quick, easy and efficient. A pleasure to deal with.

I'm very impressed with the level of cover i receive from Vetsure and also the caring nature of the staff whenever I call to discuss my pet. It helps alleviate some of the worry when your insurance company is so good. Would definitely recommend Vetsure

Quick and easy. Lovely customer service

Great company, easy to use but very expensive compared to other let insurance I've looked at. Disappointed that their has been no deals for continuing customers. Had a problem with my account in the past and no good will gesture. Just suggested that I either pay in full the amount own that have gone in ten direct debit (this was acknowledged as not my fault) or cancel and restart the policy but with my bet having continued illness this wouldn't have been the best idea. We thanked for my understanding and the lady even said that most costumers would have been less understanding but still no good will gesture.

My vet handled all claim submissions I just had to verify electronically. Really easy and prompt. No hassle.