Never any problems with payment for claims.

Quick and efficient service!

Prompt and efficient service.

Linked to my vets so only had to pay the excess. Literally saved our cats life, as there was no way we could of afforded paying out so much, so close to christmas. Great service and played out quickly. Website and account are easy to use. Would definitely reccomend.

At annual check of my 5 year old perfectly healthy Cat, Resorptive Lesions were detected but no Gingival - hereditary disease diagnosed truly unforeseen but Vetsure refused to support the Claim instead hiding behind the ' we don't cover dental as a way out', the lesions were in my cats mouth- it just so happens that this clinical condition shows in the mouth causing great discomfort. Thinking about this total lack of care shown by Vetsure, I would be interested to see if they would support a claim for Mouth Cancer as the result would be the same from the Cats point of view-pain tooth removal, numerous visits to the Vets. This is what we are all warned about Insurers who take the money but do not pay out- pet owners beware use Vets Medi Cover - I will

So far I am pleased with them. Long may it continue. Everyone has been very nice.. ⭐️⭐️⭐️⭐️⭐️⭐️

Have just made a claim for the first time for our dog. The claim was dealt with very promptly and the vet was paid directly and it was settled in full.

Claims are settled within days and can all be done on line so easy .

Vetsure are one of the best pet insurers I have used. They always respond quickly and settle bills promptly. The last claim was paid to my vet within two days! Would highly recommend them.

My wife and I have covered our dog Bramble with Vetsure since we first got him 4 1/2 years ago. Unfortunately Bramble suffered an injury this year, and our local emergency pet hospital, although they tried valiantly, were not able to help Bramble recover. We took the sad decision to put Bramble down as a result. Upon contacting Vetsure, they were fantastic; supportive and caring. Our policy was fully paid, without quibble, and in a very timely manner. My wife and I fully recommend Vetsure as a first-rate insurer.

Very good and paid up promptly. Thank you

Vetsure have given us excellent service for our three dogs. I have recommended them to friends. Efficient, professional and speedy. Carol O'Farrell

Excellent experience. Paid our excess and the vet and insurance company did the rest. Something we didn’t have to worry about at a stressful time. Thanks.

Excellent service, was there when needed

My claim was handled extremely quickly and efficiently which made life so much easier. Thank you.

Very good service, attentive staff and no quibble pay out. It does come at a price as the cost is very high so I am unlikely to renew my policy due to cost alone

Prompt efficient reimbursement of the fee claimed. No quibbling. We experienced a similar standard of service last year.

Clear communication. Easy form to fill in. Thanks,

Very pleased with your service very quick and efficient service.

No hussle, just a great support from the pet insurance in every step of the way of us having to claim for illness of our pet. Can only recommend Vetsure Pet Insurance