Was sent an incorrect item. Reached out for support and haven't heard back in over a week.

Nice design, quick delivery. so far I bought 3 rings already :-)

Quality of the product is as advertised, very happy with it. Also ordered an item that I wanted to return out of personal preference and the process was very simple. Thanks Serge DeNimes

Can't go wrong with these guys...

Had delays with returning my first order! However flyby have reprieved yourself with recent order.. fast, friendly and efficient Thank you

Fantastic variety of jewellery to choose from and great customer service, helped with sizing and delivery was prompt…would definitely use again for myself and for gifts x

Thank you for getting my son’s gift to me on time. He picked out the ring that he wanted. This was a birthday gift and he absolutely loved it. Thank you to Tom Who was extremely helpful. I definitely would order again.

Love love love the rings! Very quick delivery. Over the moon with my purchases, I'll be back! 5*

Very smooth transaction, ring is unique and beautiful, highly recommended.

International Orders lack transparency regarding returns/exchanges: Very disappointed - I like the ring but it doesn't fit. When I went to complete an International (Australia) return/exchange form for my package, it did not allow for an option of direct exchange. Moreover, the return postage fee is $52 from Australia using their DHL service. The information about the cost of return is very difficult to find - having to navigate through a separate 'help desk' link that does not specify the sheer amount that would be deducted from the refunded amount, especially for a package weighing 0.1kg.

Very pleaseed 😊

Ordered a beautiful mans signet for husband.I got the size wrong and they quickly turned it around and got me a new one sent out. I needed it quickly as it was a birth present for him. Yes, Dads need to mark the arrival of their newborns too and be thanked and praised ! Thank you, great service . Great quality all around . Really happy new mama x

the desings are great and the transport is good but the quality isnt perfoming well.

I had emailed requiring a requested address change on an item i brought. i had a delayed response which by the time it was already shipped out. I then received a response saying my order can be refunded but the delivery address cannot be changed, i then asked for this to happpen. it has been 9 days and i have not received a refund. i then emailed on wednesday requesting for an update and it is now friday and i have not heard anything. highly disappointed as it was a birthday present and i have never had an issue with the brand before.

As usual really good jewelry!

Great products and really excellent customer service.

Gave wrong product, and charging me for a return.

Really good quality can’t wait to get more

This is my first Ring from Serge DeNimes and it’s amazing quality is superb and delivery was surprisingly fast to Canada. Will definitely be my go to brand for jewelry.

I have been waiting over a week, with not update on shipping. I have no clue where my order is or when I will get it. This is my 1st time purchasing form this company & may be my last