Fast and efficient from start to finish. Great products

Efficient service- will buy again

I ordered a beautiful tough expensive ring, and I received a wrong size. The customer service replay to my many messages with long delays and the all experience is frustrating...

I got this package a few days ago and the color on the ring start to come off. I wore this maybe 3-4 days. I hope to received this with excitement bc how unique I found it to be. I was also looking at another ring at the same time but I don’t think I would spend the money for it. Sorry.

Great quality products!

missing item and no response from customer service

I bought a silver snake ring 4 days ago, I hadn’t got any confirmation number neither tracking information, I been trying to contact your costumers service multiple times I still hadn’t got a single response.

Great earring! Would love more from this style, teeny pearls for more casual days :)

Good service quick delivery. Beautiful product my son loves it.

I bought the Silver Inertia Ring. Excellent quality, and after a few weeks, very little scratching. My item was dispatched and delivered quickly!

I am still awaiting an exchange for 2 items i sent back nearly 2 weeks ago.

Overpriced and awful returns

loved the ring

I was not sure about the website because there were quite a few bad reviews. But they delivered as promised the right item on time!

Excellent as always

Madussa chain broke within one week, the hoop wasn’t soldered on properly

The stone on my ring doesn’t sit on the same level of the ring frame so it has sharp edges popping off and I am worried that eventually it will hit something and crack as I naturally wear it.

I've bought 3 rings, a necklace and two TShirts from Serge DeNimes so far and they have all been fantastic pick ups. Marvelous quality and details within the pieces I bought, however the sizing on the Lilac Crest TShirt being labelled "regular fit" doesn't help much. Perhaps including chest, waist and hip measurements for each sizing (S/M/L) will help online shoppers. As well as the ring sizes being ever so slightly larger then a few other places I've bought my "same size" (W) rings before. A little oxidation from my Silver Warrior Ring when it first came but nothing from that first/one and only time it made my index finger a little green. Every other jewellery product I've purchased has been excellent. I love the Serge DeNimes style and the range of awesome products. Much Love from Australia

I got 3 items, A face covering, a White t-shirt and a White long sleeved t-shirt, they all arrived promptly and were a great deal.

The most ridiculous and long winded, over complicated and non user friendly returns process I've ever experienced. Just use a parcelshop or hermes scan at a shop code like everyone else? First of all they state a returns label is included in the parcel, I got 2 orders as I'd initially ordered the wrong size - no label. Then you have to speak to customer service to request one, there's a QR code on that which you have to scan, THEN you have to fill out a form and request a delivery label and was informed a customer service team member would be in touch in 24 hours?! Truly ridiculous. Any idiot could see that this is a terrible, terrible way of handling returns.