Ladies that came were fantastic at explain everything. Friendly welcoming. Gave me all information I requested.

The agent came(Kyi) was very respectful, helpful and patience. He also has the knowledge to answer my inquiries.

The caller explained everything clearly and showed examples on how much I would be saving also was very friendly no pressure and made it easy for me to decide

Karan was great. Very knowledgeable and made me understand everything clearly and was happy to switch with happy and smiley lad.

Both very good & helpful Connor & Jordan

Ocean explained everything to me and was very helpful

Luke was very helpful and knowledgeable. Thanks a lot for the great service.

He is so helpful

Actually a really dodgy experience, everything seemed ok to begin with, we switched tarrifs for my electricity account, but then the agent told me to lie about my current gas provider to the call centre, which I was obviously not prepared to do. Two of the agents then came back together to my property challenge me about my unwillingless to lie - which I was REALLY unhappy about.

Field agent was friendly, courteous, know and extremely efficient.

Very polite and amazing staff

I was really happy to discuss my energy with the very nice young ladies.I found them very friendly and knowledgeable and it made perfect sense to switch.They came to the door just as I was planning to look into switching as the tariff I was on was not the best. They just take the hassle and worry away from me as everything is taken care of without me having to do anything. Great service.

Friendly agent... understandable words....simple persistent persuasion

We were told that our present charges would not be affected by the April price increase or any other increases for the next 12 months. Your confirmation email gave a Gas Fixed Tariffv26 unit rate of 6.74p per kWh when our present rate is 6.323p, and a standing charge of 35.96p per day when our present rate is 34.58p. The Electricity Fixed Tariffv26 gave a unit rate of 27.42p per kWh when our present rate is 25.746p, and a standing charge of 45.86p per day when our present rate is 44.002p. I returned to your sales unit in Bromley High Street today and saw a different salesman who said the rates quoted in the email dated 17th February were the current rates on the 17th. We believed that our present rates (as per our last gas and electricity bills dated 22/12/2024) would be the 'Fixed Tariffv26' rates. However, we do NOT wish to cancel this new Fixed Rate Tariff.

Matthew in Tunbridge Wells today was great apart from the fact he was a West Ham supporter and I am a Millwall supporter. He made the whole experience clear and easy to understand and we had a laugh as well . In fact he was the best person that I have encountered on the people who stops you on the street.Matthew if you read this all I can say is thank you and come on you Lions.

Explained and found the best deal for us

Very friendly people and saved me a lot of money Thank you

I had a wonderful time with the guy who served me. He was very professional.

Reliable and confident service.

Your agent was very patient, explaining charges etc.