Excellent service

Called to have a vehicle removed from out list. Handled promptly and efficiently.

Robin Byers did a great job of getting my insurance set up. Also she mentioned the importance of keeping insurance on my trade in until I received the new tags, something I was not aware of.

Very easy to work with and accommodated my needs!

I needed to add my teenage daughter to my auto insurance policy. Liz was extremely helpful and answered all of my questions in a fast and friendly manner. She was very efficient and knowledgeable.

Quick response and great communications.

I had an encounter with your staff (Shawnise Norton) 8/2/23 about my inability to renew my registration with MVA. I told her about my request from MVA for proof on insurance. She was so impatient listening to my concern because of her bias and discriminatory attitude &continued to remind me that I need a case number from MVA. However her colleagues Jackie Fox and Liliano Moreno were able to accomplish the updates on on 7/19/23 and 8/2/23 respectively without a case number from MVA on 2 different vehicles. Even when I brought it to Shawnise notice that I was not impressed with her inability to go extra mile, she said there is nothing to apologize for. I have been a customer for several years and I have never been discriminated against because of my last name. If my last name was smith Shawnise could have responded faster . I hope the management will take a look at this case because she is not representing the company well Theodore Umeh Policy#5219J130264 301-5181869

answered questions promptly Kenny walked me through process

Robin is great. She always gets an answer to every question and has a solution to every problem

Friendly, caring, quick response

Liz was so patient, pleasant and helpful. Dealing with her was most definitely the easiest part of buying a new car!

Blue Ridge stepped in to get us home insurance when ours was canceled hours before closing on our Refi! They were totally amazing and got it done so quickly and beyond expectation. Now my company has our Workmans comp and other insurances through them. I’ll never use anyone else.

Very helpful and my representative was top notch and was easy to work with

Robin always helpful - great customer service and dependable and knowledgeable on everything I’ve ask

quick, thorough response to my questions

Fast response and courteous service. Policy process was fast and easy.

Mostly smooth

While my agent wasn't there to answer the phone, another agent did. She took down my information and questions and answered them. When my agent returned to the office she received my message and had the check cut right away. So there was no down time.

Fast friendly service!!

Robin is always there to take care of any issues. Thanks again Robin