Excellent staff .

David was So Helpful

exceptional service and knowledge

Yvonne very helpful

It was my very first interaction with Flogas and the customer rep helped me through account setup - she offered to stay on the line and talk me through the process. She gave me all my MPRN and GPRN numbers to save me time... Very positive first engagement - it will be remembered

Excellent customer service. Made closing the a/c simple not hard.

Good communicator, Good humoured 😊

Flogas reply was quick and helpful

Had a very helpful conversation with Yvonne today. She was a fantastic support and gave me a great understanding of the billing process and options

Great customer service

I have only just changed over to Flogas but staff member on the telephone today was so helpful.

Staff was very nice and prepare

All queries were replied with to the point and resolved

It was very nice and wonderful

great support from Lauren and couldn't do enough to help.

My account wasn’t working properly so I called customer service and Kenneth helped me to update it and answer all of my questions. He was very helpful and nice.

Awful customer service, incorrectly billed me €4K as they read my meter wrong. Admitted their mistake after I had spent hours on the phone with them. The next month they incorrectly billed me the same amount again but this time with a €10 penalty.

Very friendly customer care team, helped with issue straight away

I telephoned to enquire about filling out a form for vulnerable customers & got Kenneth, a very helpful person who not only helped with information but actually did all the necessary paperwork for me. A pleasure to deal with.

Quick answer time and a great agent Gemma, who explained procedure to me and advised what steps to take so billing issue will not arise again.