Ali was a very polite man who was very helpful thank you

Ali was very helpful and kind . Answered all my queries politely. Thank you Ali

Raunak was very helpful and solved all my ( largely imaginary) problems!Result one stressed geriatric turned into a HAPPY BUNNY

Very helpful and quick

Best ever, so happy

Customer service leaves a lot to be desired. OK if you want to try & resolve problems via their chat service but if you want to pick up the phone & speak to a human, forget it!

I Moved from Sky to Lebara because they had some great deals and free EU roaming. However, I have now found out that I can not get WiFi calling because my phone which is 2 years old!! only has android 13 and I need minimum of 15. I had no problems at all with Sky. It should be made clear in the advertising blurb, as there must be many thousands of people with phones 2 or 3 years old. Very very disappointing! I need WiFi calling as I often have very poor signal in certain areas where I work. No contact from Lebara so far 10th Feb. The above review was left on 6th Feb. Lebara replied that they were sorry and would contact me asap. We would love the chance to put things right. Well, what can I say! No contact yet!

Shaveer Mobedji was friendly, kind, polite and efficient. Thank you very much

Had issue with my lebara sim card spoke to sarfaraze he was very helpful and solved my problem very helpful thanks

Received excellent support and clear guidance from Lebara advisers over the phone call. Called 4 times for different reasons; from activating an old Lebara sim to porting of my number from another provider to new Labara sim; each time I got expert guidance with attention to detail from each adviser, even just before the closing time from Sarfraz.

Great Service, 🙂I contacted the Lebara customer service to help me transfer my number and Mr Shahveer Mobedji helped with it. Thank you so much, I really appreciate it

Two days ago I bought a new Google Pixel 7a phone as my 7 year LG K8 had almost died. Although both phones are android it was not going to be possible to link them for data transfer. So I had to start manually from scratch and follow prompts from Google. All was fine until Google told me to place my Sim card into the new phone. I lost communication altogether not able to make/receive calls or text. Phoned Lebara helpline and was so fortunate to speak with Raunak who in a little over 40 minutes calmly working away at his end got everything connecting and talking again. An absolute star. I've just WhatsApp to sort out next - wish me luck!

Vivek mane was very helpfully and polite.

Fast and friendly support via chat from Akash. Got my issue resolved very quickly.

I had a query with my data. Aishwarya helped me identify my problem and even offered to replace data used, which was an error on MY SIDE. The service was so good. I am so pleased I decided to switch to Lebara.

Diksha C was really helpful and sorted everything!

Akash was very helpful and resolved my problem quickly

Had a question about my plan. Had a result within 3 minutes of starting the chat. Great service.

The gentleman that helped me with my password change Mr A Kamble was very polite and clear. He sorted the problem quickly and very patient as I panic when changing anything on phone and also have to speak with the other person.

I have been reading ! to 2 star reviews and Lebara has typical text in response but absolutely noting to do with the complain See Below "Hello, Thanks for taking the time to leave a review. It is very disappointing to hear you feel this way and we would love the chance to put things right. As you left your contact details when leaving the review, a member of my team will reach out to you ASAP. John-Paul Patten Operations Directo"