Lebara Mobile (UK)

London, GB
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5.00
Based on 798 Reviews

5

91.85%

4

3.01%

3

0.88%

2

0.50%

1

3.76%
About Lebara Mobile (UK)

Lebara is a mobile network provider in the UK, ideal for the value seeking customer. The brand offers budget friendly SIM Only and pay as you go plans with data, UK, and international mins to over 40 countries. With Lebara you get total control over your spend - no contract, 30 days rolling plans. Easy sign up with no credit check and capped out of bundle spend.

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Brinda Mallik
United Kingdom | 13 February 2025

He is very helpful and very informative also

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Tina
United Kingdom | 13 February 2025

Vivek Mane was so kind to sort out technical issues with not being able to send SMS messages. He was easy to get hold of, quickly understood what the problem is, found the solution and helped me to find the settings and talked me through how to change it. Really pleased with him and entire experience with Lebara. I really couldn't choose better provider! I'm paying less for 20giga data than before for 1 giga with Tree..

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Christopher Paul
United Kingdom | 13 February 2025

I had a difficult task to complete on my account and Amit helped me do it successfully

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Karl Assenmacher
South Africa | 13 February 2025

Santosh's assistance was prompt, friendly and helpful Thank you for a good experience! Team Lebara!!

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Marcos Bravo
United Kingdom | 13 February 2025

A man named Nitin C helped me today, he was extremely helpful and went above and beyond normal protocol to assist me. Nitin is an asset to your company, please give him a good reward for his good work

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Stephanie
United Kingdom | 13 February 2025

They were really helpful as they told me what the issues was and helped me resolve the issue in the minimal time, very polite and clear. 10/10 customer service from Siyona, amazing staff

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Hassan Tarafdar
United Kingdom | 12 February 2025

Easy to deal with, clear and concise information and very helpful

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Shivani Deshmukh
United Kingdom | 12 February 2025

Sangita helped me to solve my issues about refund for my payment and give information about new SIM activation. Thank you and appreciate your help.

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Hydroman
United Kingdom | 12 February 2025

Very disappointing. I selected them based on the good reviews for price and customer service. Ordered two SIMs. Despite me receiving emails confirming the orders, they managed to get the wrong details on the SIMs, then deleted my account and when re-registered, failed to apply the correct tariff. Contact from their "care" team is sporadic, written in what might be termed "Broken English", and fails to answer or address my concerns. It should not be difficult to correct simple problems, but their whole attitude is one of "we can't do it". Nearly three weeks after ordering, I have been unable to use two SIMs and am not getting any assistance. Even the survey they sent to ask about my experience was riddled with problems. Very poor and definitely not recommended. Update: On the 12th Feb I sent them an email repeating the problems and telling them precisely how to put things.right. Now the 17th and still no response. I can see the reply (14th Feb) to my review saying that they will reach out to me. Nothing heard yet. I will pdate if anything develops.

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jazz
South Korea | 12 February 2025

PUSHKAR responded very kindly and quickly.

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Hari
United Kingdom | 12 February 2025

Excellent appreciating anum mam Thanks Excellent anum mam. Thanks

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Unknown
United Kingdom | 12 February 2025

Sarfarz colleague was helpful

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Katharine
United Kingdom | 12 February 2025

Always great customer service - professional and effective. I have no regrets at switching to Lebara and would recommend to anyone to consider. Plans are competitive and a good number of countries included. Today I was helped by Durgesh and am happy with the outcome.

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Nigel Mitton
United Kingdom | 12 February 2025

Superbly helpful chat. Solved my problem with a generous offer.

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Tony
United Kingdom | 12 February 2025

The operator Sangita was so kind and clear and helpful. And patient. As an elderly person so often we are treated badly if we don’t understand what they take for granted. I am so happy my friend recommended I start using Lebara. Not only is it great value for money but their support is outstanding. And thank you also Sangita for phoning back when we got cut off. Another courtesy one rarely receives. 5 star review

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Daniel Makowski
United Kingdom | 12 February 2025

Used them a lot without a fail

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JAIRAJ PADHIAR
United Kingdom | 12 February 2025

Customer service by Sudarsan Khopde sorted my query effectively. Explained me very well. Thank you.

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Mark Gallagher
United Kingdom | 12 February 2025

good customer service, great deals

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Saju
United Kingdom | 12 February 2025

Good communication and helpful informations

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Kelly Anderson
United Kingdom | 12 February 2025

Vivek mane was very helpful

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