As our internet service is not reliable I often have to complete purchases by calling companies directly, I found the staff at Tool-net to be extremely polite and very helpful, taking time to answer my questions and making the buying process a real pleasure. Many companies have forgotten how to talk to customers, relying only on a 'keyboard' transaction but not Tool-net, excellent service! Special thanks to Dannee.

Found this online hardware store via google search. I'm from Asia. Best price and great customer services. Will buy again... Keep up the good work. Cheers. Regards Wayne

I found tool-net on google, the best price, great delivery and it did the job

I was asked to source some Diamond Blades, i found Tool Net online and they definitely had the best price for the product i was specifically looking for. A day after the item was dispatched and in a couple of days it was in the office. Really pleased with the entire process, i will be using them again.

I ordered 25 bottles of acoustic sealant; all arrived on time in good order. The price was much lower than in other companies for the same product. Thank you

a slight confusion concerning extra cost for a pallet delivery was quickly and efficiently dealt with. The tracking number given was impossible to use, but my query was answered immediately, and I am a very satisfied customer. I will be back.

Bought another precision tool from Tool-.net.uk. Item arrived in perfect condition. Communication was excellent as always. I would use them again without hesitation.

Great price. Ordered item ordered and it was delivered promptly by UKMail (who give a one hour delivery slot and up to date progress on delivery on day of delivery).

I cannot fault my dealings with this company. Price and service are impeccable and if I had to criticise it would only be regarding postage costs but due to the nature of my purchase I'm guessing they are in line with the going rate. Will definitely use again

it took me some time to find the right site i am delighted with tool-net the price was just wright for the tools i purchased the service was very good well done tool-net a pleasure doing bussiness

From the point of ordering on line to the confirmation of the order being processed to delivery to my front door the whole transaction was seamless. There are other companies out there who are good at what they do, Tool Net are second to none. Thank you so much to the entire Tool Net team for making this order so easy.

This is probably my 4th or 5th order. I'm building my own house and Tool Net is unbeatable for quite a few products. I got 10 bottles of D4 wood glue at a crazy low price! Can't beat them!

We ordered a large piece of machinery which we needed urgently. It was with us within 24 hours and at the best price we could find on the net. Would certainly use them again.

I ordered a Hedgemaster platform ladder £295 on Sunday 14.6.15 and rang customer service on Wednesday 17.6.15, to find out when the ladder would be delivered. I was told it would be either that day or Thursday 18.6.15. I waited in both days and did not leave my home during that period. But no delivery... I emailed them on Sunday 21.6.15 and received an email today with an attachment with a signed delivery receipt indicating that I took delivery on Thursday 18.6.15 @ 16.42. I rang them and asked them to confirm my description, as I apparently personally signed the delivery form. They have copied me into a email to their missing goods section (if you need a separate section, it's obviously a regular occurrence). I look forward to their swift resolution but I was savvy enough to pay on my credit card rather than PayPal which I would normally use. Watch this space. 6.1.16 update - I'm updating my rating from a 1 to 4 stars, as the ladder was eventually delivered. However just before Christmas while hanging lights on a fruit tree in my garden, one of the plastic feet on my ladder completely broke off and I noticed 2 others were cracked. I contacted toolnet, who acknowledged my email straight away and apart from a slight hitch of my email not getting through to their after sales team. I received replacements for all 4 feet that are of a better quality than the original. This company makes mistakes but in my experience, tries very hard to rectify their makes. Thank you Shirley..

Fantastic service. Very helpful and professional. Dannee in particular. Excellent all round.

Very happy with quality and price of decking pAint purchased. Delivery took well over 2 weeks which was disappointing. However, good quality customer service whenever I contacted them. Will use again John Davey

Ordered fiskars garden tools. Top Quality products. Small problem with delivery quickly resolved by customer services. Keen prices.would certainly use again.

Ordered a large number for Sealey tools, best prices that I found on the net. Delivery said 3-5 days but I received the full order the next day. I would definitely order from tool.net again.

I purchased a Clarke MIG welding cart at 10am on Thursday and received it at 12.15pm the following Thursday. I had hoped for next day delivery as I needed it for the weekend. I usually buy from Screwfix where If you order in the morning they will usually deliver the next day, but Screwfix did not stock this particular item. It wasn't until I agreed to purchase the item on the tool-net website that I was told that delivery would take 3-5 working days with no option to pay extra for faster courier. So I placed the order and hoped it would arrive Tuesday. On the third working day (Tuesday) I emailed them first thing to say that I was concerned that the item had not even been sent (as shown on their website), I received back a one line email saying, "You should receive your item by your 5th working day, which is Thursday", but no other explanation. On Wednesday they finally shipped the item and paid a 24 hour courier to deliver on Thursday. It would not have cost them any extra to ship the item the day I ordered it and deliver it next day. If they had a problem with stock, (or any other problem), they certainly never let me in on the secret. This was the first time I used them but I think Tool-net have got to up there game a bit if they want to compete with Screwfix and the rest of their competitors.

Easy web site no hassle and they keep you informed, what more do you need.