Happy with the service agent helpful friendly professional would recommend to people

Easy and friendly to speak to.Good competitive quote.

Your customer service team member was excellent and provided the answers to my questions the outcome was most satisfactory. Well done

You can only change insurance details through direct contact via phone. Many other companies allow you to manage your policy through it's internet site. It took me four attempts to contact them by phone due to the poor auto Ai phone management system that failed to recognise my messages despite using phonetic alphabet. The first quote I got was over £450 but after minor adjustments and removal of one driver I paid £169, all this could have been easier if I could get direct quotes from their website.

Easy to renew existing policy, admin are polite and professional.

Great price and clear customer service.

Very quick and easy

I delt with Craig Baker who was knowledgeable, helpful and patient. Lancaster provided the best quotation that suited my needs and I had no hesitation in changing from currant classic car insurer.

The guy I spoke to, Sam, was so knowledgeable and helpful. He explained everything so clearly and thoroughly and called me back when he said he would. A great representative for the company.

Good competitive price Helpful staff who went through the policy.

No problem, pleasant and helpful assistance. Just the ticket.

An amazing man helped me sort out three car insurances he was very helpful. A good company to deal with it will use them for any other car policies

Great insurance company to deal with. Asking plenty of questions with my modified Vw insurance to get me the cheapest prive ended up saving £700! with Lancaster. Very informative and answered all my questions

Quick and efficient purpose

Friendly efficient and good value

VERY EFFICIENT AND EASY TO TALK TO

Helpful chap, Craig.

very happy, good price

Very good customer service very friendly and helpful

The advisor, Fiaz, was extremely professional and as I have 2 cars insured, was able to give me a better deal. Everything was explained clearly