Efficient and polite

Always helpful, not a long wait, and pleasant and easy to deal with...good value as ever.

Just started a new policy with Lancaster so can’t comment on how well a claim is dealt with but Elliott was very helpful and efficient in getting things set up for me. Initial thoughts are positive as policy is almost half the price of my renewal invitation this year!

Helpful easy to understand and answered my questions with knowledge of the policy

Good competitive price with the policy that I wanted

Brilliant service and a very comprehensive and competitor policy secured with help of Owen. Was recommended by friends who have a multicover policy and they said they couldn’t recommend the company more highly and they were right..

Very helpful with my query on policy,took time to explain everything

Just easy , really good price 😉

“I had a great experience with [lancaster insurance]. The staff member I spoke to was extremely helpful, kind, and professional. He was not only friendly but also made sure to follow up with me on time. His support and efficiency made the process smooth and stress-free. I truly appreciate the excellent service I would recommend it for friend and family

Good customer service

Absolutely spot on quick and painless lol very very good .

Very good personal service, resolved the issue quickly and efficiently. Would use these guys for my other car

Very helpful and efficient

Very helpful staff, especially Craig who set everything up for me

My request for a quote was dealt with in a professional and friendly way, as always. However, I would have preferred to have spoken to a person earlier in the process without having to go through all the options and then being kept ‘on hold’ for a while.

Great broker for classic cars, always my go to, service is always good too.

Lancaster Insurance Jamie from Lancaster Insurance was very helpful when I called to enquire about a policy for my classic Mini. He sent time to explain everything and worked hard to get me the best quote for my needs. Highly recommend 👍

A helpful agent was able to reduce my policy payment, below the already low quote.

Straight forward renewal by phone advisor answered quickly.

Really helpful telephone call with Fiaz saved hundreds of pounds on Classic car insurance