Good service and follow up by Abby Gooptu. Pls keep it up. Thanks

They refused to refund back my holding deposit. No agreement explain if we fail to secure the property we will not get our money back.

Terrible agency for tenants. Poor communication, organisation and customer service skills from the very first viewing. They refuse to fix anything and they are the worst management company I've come across - avoid.

I am very pleased with the service, thanks to Rebecca Cannon, who has responded attentively and quickly. She has been very helpful.

Chanelle Pierre has helped us quickly and efficiently with our tenancy renewal. Couldn't ask for better customer service!

Abby Gooptu from the Renewal Department has helped with a seamless rental renewal for me and my tenant. Process was smooth and clear every step of the way. Thank you Abby and Life Residential, you are making the fees we pay worthwhile.

The replies from Abby Gooptu were quick and answered all of my questions I had regarding my renewal of contract.

Was a Pleasure communicating with Abby and Shady Got my desired Result Thanks Guys D Vaswani

Abby was very thorough and responsible throughout the rental agreement renewal. Thanks for your help!

Useless & unhelpful call with agent there who didn't know what she was talking about Was promised a call back & never received one

Great turnaround time on fixing the issue

Nick Martin has been our property manager for about one and a half years. He is active, approachable, considerate, and communicative. He swiftly deals with and resolves any issues/questions we've raised throughout our tenancy. Our experience working with Nick has been nothing short of outstanding, and we highly recommend his services to anyone in need of a reliable property manager. Keep up the great work, Nick!

I am compelled to write this review after a series of disappointing experiences with Life Residential. Upon moving into the flat, I immediately encountered significant issues with two doors that were stuck, posing a serious health and safety risk, which should have been identified and resolved prior to occupancy. Additionally, the agency has failed to complete the check-in report, now overdue by seven days. This lack of professionalism and attention to detail in ensuring the basic safety and administrative processes are met is unacceptable. I urge potential renters to consider these serious oversights before deciding to engage with them.

"I'm really impressed with your dedication and professionalism throughout the process. Your attention to detail and excellent communication made everything so much smoother. Thank you for your outstanding service!"

Matt Herring and Chanelle Pierre from LiFE Residential were amazing! They made renting super easy with their quick responses and friendly attitude. Definitely recommend them!

Very pleased with the service given by Abby , from Renewal Dept ! Really appreciated your advice, and your assistance in sorting out the rent renewal on our behalf, and so promptly ! With your guidance & help, we were able to lock the renewal period for nearly two years and been able to achieve the figure we wanted ! Thank you again !

Thank you for the great work and professional

Mr Thomas Chan had been our property manager for around 1.5 years. He has been very helpful and resourceful in answering our enquiries. He has followed up on our enquiries promptly with a polite and patient attitude.

Life Residential has always gone above and beyond with helping me. I want to give a special shoutout to Abby Gooptu who has been thorough with the entire renewal process!

Lettings Progressor Chanelle Pierre has provided timely updates of the rental market and suggested reasonable renewal proposal. She has helped to settle the renewal process smoothly and provided clear answers for my enquires. I am grateful for her help.