
faiq
United Kingdom | 12 February 2025Vicky went above and beyond and called me within 10 minutes of my issue .sorted it out very quickly . Very kind on the phone , quick and easy and a fabulous representation of customer service . I haven’t had better !

Mk
United Kingdom | 12 February 2025Wonderful enhanced market

Daniel
United Kingdom | 09 February 2025The sorted my query around 0% commission quickly :)

Rachel L
United Kingdom | 07 February 2025Vicky was polite and helpful and represents the company well - this is what customer service should be like!

Thomas Townsend
United Kingdom | 07 February 2025I had a issue with a bet that wasn't paid in i contacted Betdaq team and a lovely lady called Vicky dealt with my query and everything was sorted within 10 mins. Great customer service

D Warren
United Kingdom | 07 February 2025Had great customer service from Vicky. She was helpful, friendly and knowledgeable on the query I had so refreshing to talk with someone who has people skills 👍

Gary Chadderton
United Kingdom | 07 February 2025Excellent in sorting out a difficult problem

David Creagh
Ireland | 06 February 2025Customer Support very patient and helpful

Barrie
United Kingdom | 05 February 2025Quick to answer my call, very polite and very efficient in resolving my issue.

Matt Holloway
United Kingdom | 05 February 2025I has some issues signing up and depositing funds, but a call with Vicky from the customer support team had things sorted in no time. Excellent service.

Tim Long
United Kingdom | 02 February 2025I had an issue with withdrawing funds but Vicky was extremely helpful and was able to sort the issue very quickly. Extremely happy with the level of customer service recieved.

jeff
United Kingdom | 01 February 2025Despite the tech team not being able to resolve the problem at first as everything at their end appeared to be working ok , Vicky kept me in the loop with Emails and calls explaining what was going on , she listened patiently to the comments i had passed on from my bank as too what they thought was the problem and passed that onto the tech staff .

Kris C
United Kingdom | 01 February 2025Vicky was pretty helpful. She quickly answered and resolved my account suspension problem. Great customer service. Thank you so much.

Kevin Randle
United Kingdom | 01 February 2025Vicky was genuinely first class - a level of customer service that’s so rare these days. Thank you!

Terence
United Kingdom | 01 February 2025Vicky from Betdaq extremely helpful lady with a lot of patience a credit to Betdaq. Give the lady a pay rise and box of Sticky Buns.

Alan Harder
United Kingdom | 29 January 2025Customer services Prompt,polite very refreshing and problem solved cheers

Mick
United Kingdom | 29 January 2025Great service specially by Vicky who went above and beyond to help my deposit issue, it was resolved within a half hour, she even phoned me to advise the issue in detail.. Give that nice lady from Dublin a raise and a bag of doughnuts with fresh coffee on a daily basis ;)

Mark Gaynor
United Kingdom | 28 January 2025Chat functions are usually rubbish but the woman I was in touch with, Vicky, was helpful, clear and did what she said she would to resolve the issue - including bearing with me as I know nothing about tech!

Ken
United Kingdom | 27 January 2025Great customer service from Vicky, very prompt and interested response.

Philip Carrolo
United Kingdom | 27 January 2025Reached out to Betdaq about a promotion and was very pleased to receive a response the very next day with a positive outcome.