BETDAQ

4th Floor, IFSC House, Custom House Quay, IFSC, Dublin 1, D01 R2P9, Dublin, IE
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4.00
Based on 751 Reviews

5

71.90%

4

9.05%

3

1.60%

2

2.40%

1

15.05%
About BETDAQ

Betdaq is one of the largest betting exchanges in the world, offering customers a unique position to back and lay bets at competitive odds whilst accompanying their exchange product with an innovative sportsbook and casino.

Contact Info

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faiq
United Kingdom | 12 February 2025

Vicky went above and beyond and called me within 10 minutes of my issue .sorted it out very quickly . Very kind on the phone , quick and easy and a fabulous representation of customer service . I haven’t had better !

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Mk
United Kingdom | 12 February 2025

Wonderful enhanced market

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Daniel
United Kingdom | 09 February 2025

The sorted my query around 0% commission quickly :)

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Rachel L
United Kingdom | 07 February 2025

Vicky was polite and helpful and represents the company well - this is what customer service should be like!

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Thomas Townsend
United Kingdom | 07 February 2025

I had a issue with a bet that wasn't paid in i contacted Betdaq team and a lovely lady called Vicky dealt with my query and everything was sorted within 10 mins. Great customer service

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D Warren
United Kingdom | 07 February 2025

Had great customer service from Vicky. She was helpful, friendly and knowledgeable on the query I had so refreshing to talk with someone who has people skills 👍

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Gary Chadderton
United Kingdom | 07 February 2025

Excellent in sorting out a difficult problem

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David Creagh
Ireland | 06 February 2025

Customer Support very patient and helpful

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Barrie
United Kingdom | 05 February 2025

Quick to answer my call, very polite and very efficient in resolving my issue.

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Matt Holloway
United Kingdom | 05 February 2025

I has some issues signing up and depositing funds, but a call with Vicky from the customer support team had things sorted in no time. Excellent service.

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Tim Long
United Kingdom | 02 February 2025

I had an issue with withdrawing funds but Vicky was extremely helpful and was able to sort the issue very quickly. Extremely happy with the level of customer service recieved.

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jeff
United Kingdom | 01 February 2025

Despite the tech team not being able to resolve the problem at first as everything at their end appeared to be working ok , Vicky kept me in the loop with Emails and calls explaining what was going on , she listened patiently to the comments i had passed on from my bank as too what they thought was the problem and passed that onto the tech staff .

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Kris C
United Kingdom | 01 February 2025

Vicky was pretty helpful. She quickly answered and resolved my account suspension problem. Great customer service. Thank you so much.

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Kevin Randle
United Kingdom | 01 February 2025

Vicky was genuinely first class - a level of customer service that’s so rare these days. Thank you!

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Terence
United Kingdom | 01 February 2025

Vicky from Betdaq extremely helpful lady with a lot of patience a credit to Betdaq. Give the lady a pay rise and box of Sticky Buns.

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Alan Harder
United Kingdom | 29 January 2025

Customer services Prompt,polite very refreshing and problem solved cheers

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Mick
United Kingdom | 29 January 2025

Great service specially by Vicky who went above and beyond to help my deposit issue, it was resolved within a half hour, she even phoned me to advise the issue in detail.. Give that nice lady from Dublin a raise and a bag of doughnuts with fresh coffee on a daily basis ;)

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Mark Gaynor
United Kingdom | 28 January 2025

Chat functions are usually rubbish but the woman I was in touch with, Vicky, was helpful, clear and did what she said she would to resolve the issue - including bearing with me as I know nothing about tech!

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Ken
United Kingdom | 27 January 2025

Great customer service from Vicky, very prompt and interested response.

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Philip Carrolo
United Kingdom | 27 January 2025

Reached out to Betdaq about a promotion and was very pleased to receive a response the very next day with a positive outcome.

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