
Dolores
United Kingdom | 27 January 2025Don't find much value in slots or much with your games

Conor
United Kingdom | 27 January 2025Vicky was absolutely brilliant in helping me with my issue, which was resolved really quickly and helpfully. Thank you very much.

Tom B
United Kingdom | 27 January 2025Easy and helpful, Vicky had a very human touch rather than robotic scripts people normally follow.

Jon Wood
United Kingdom | 27 January 2025So I have no experience of non runners they reinstated my free bet thank you x

Warren Rogan
United Kingdom | 27 January 2025Bank card expired and normally a lengthy issue trying to get old details removed for fast withdrawals. Spoke with Vicky in customer service and provided relevant documents. Issue was resolved immediately.

S williams
United Kingdom | 26 January 2025I had an issue with my IP address that restricted my account. Vikki resolved my issue. She was very helpful and rung me multiple times when she told me she needed to. 10/10 for vikki. Thank you

Derek Williams
United Kingdom | 26 January 2025Good straight forward company to bet with.Good safeguardingstandards and much better customer service than most gambling companies.

Martin Garvey
United Kingdom | 25 January 2025Vicky was very knowledgeable and went the extra mile to resolve my issue, very happy with the service provided.

Mrs Harris
United Kingdom | 25 January 2025Vicky, Customer service advisor was very helpful today. Verified my account straight away. Extremely pleasant and efficient.

Michael Hopkins
United Kingdom | 24 January 2025I had a logging in issue with Betdaq today so I contacted them using the customer service chat facility. I was put through to an agent who introduced herself as Vicky. She was extremely helpful and engaged with me as to the way forward to sort out my logging in issue. In my humble opinion, she went the extra mile to remedy my problem and consequently I was very satisfied with the outcome. First class service. 5*.

Becky
United Kingdom | 23 January 2025Vicki was great on the chat and on the phone and made sure I was thoroughly satisfied. Betdaq exchange is a bit rubbish compared to the other betting exchanges like Betfair etc, but I will continue to use it because of Vicki.

Ange Marie
United Kingdom | 23 January 2025My account was blocked because Betdag needed to confirm my IP address. Vicky called me & talk me through how to find this information. She said to send the pic of my IP via email for verification, she'll help unblock it immediately & will call me back to confirm. I rated Vicki 10 out 10 because she called back when she said she would and my account is now unblocked. Excellent customer service!

Dylan
United Kingdom | 19 January 2025Great customer service

Mr James
United Kingdom | 19 January 2025Had to send pic of card for withdrawal. Vicki was 10 out 10 called back when she said she would Stayed on phone to talk me through it withdrawal there in seconds Great sevice

Paul Jenneys
United Kingdom | 18 January 2025Great app with great odds. Had a quick query and I was sorted out very quickly. Cheers

Brian Aldwin
United Kingdom | 17 January 2025my problem was dealt with at once

anon.
United Kingdom | 16 January 2025fantastic experience

customer
United Kingdom | 14 January 2025Dreadful company

S O
United Kingdom | 10 January 2025I sent documents over for KYC checks, yet they still closed down my account. Avoid

mj
United Kingdom | 08 January 2025The customer service has been exceptional and up to a high standard. Every question that I have had has been answered efficiently and promptly. I would even ask for a withdrawal and the team would do their best to process it promptly. Special thanks to Vicky for helping me out the last few days - her service has been amazing.