The personal attention I received, most unusual in the world today. Couldn,t believe a Company was still giving such a fabulous service. Fabulous.

Contacted Betdaq as to card issue and the reply was prompt with clear instructions as to what was required.

Prompt response by phone and quickly sorted the problem.

My query was dealt with promptly, courteously and efficiently. Good customer service!

Locked out oc account by accident dealt with the problem get swiftly

The agent, Bonestine, who dealt with my query was sharp, quick and excellent in resolving my query.

The service is excellent.Any questions answered very quickly

Service was very prompt and done professionally

,Better than B/ Fair in my opinion 9

Person on chat , dealt with my query perfectly

Impossible to deal with

Shocking. I asked for my account to be reactivated last Wednesday and they said it was gone to be reviewed. I refuse to keep my account open when I’m not punting so I’ve closed my account 3 times in last 12 months and they said it had to go to compliance. What in the name of God is a review needed to reopen my account. The customer service is deplorable. Even if they had to review my accounts how can it take days. It’s a farce and the industry is finished.

There a good team, always get back promptly, the site is adequate and i know where i am at, there is no bullcrap,

Well got it all sorted thanks betdaq and Austin

1.respond in a timely manner 2.cut down, the completely over the top,security checks 3.Make it easier to contact company, help, rather than bury help links, at bottom of very long pages. 4.Dont use no reply email address, in help cases. Its bonkers!! Edit/addition after reply. A robotic reply, that is meaningles/generic. not one issue, has been reffered too not one issue haa received an explanation of the causes not one issur has, had constructive remedies proposed. the 50 plus attempts by me, to resolve the issues, have been ignored. in cuatomer service/help terms, betdaq demonstrably dont even warrant a 1 out of 10, rating. zero is an apt judgement, because that sums up the help you get.

I made a withdrawal on 1st Jan & still haven't got it. Why?

good servive

Good service

I had a bet query earlier today, just a minor inccident but wa resolved within fifteen mins so happy with that

BETDAQ does the job it is set up to do and prvides the option of laying horses as well as becking them. I find it easy to use.