Called the store to get more details. They were very helpful and friendly. Completed the purchase online.

A very easy transaction. Delivery was good too. Would certainly use again.

Bought a Spector Euro 4 online from the Bristol branch. Bass arrived with old strings on it, the bridge had screws coming out of the back for intonation, in fact the intonation was so far out and the action way too high for a £1700 bass. This bass had not been looked at or touched at the shop it was quite obvious. After a day the top strap screw fell out lucky i was holding the neck at the time. Will not use this lot again.

Recently purchased an electric guitar for my son. PMT staff at Oxford branch was super helpful and also super knowledgeable. Thanks

Massive choice of guitars & easy purchase with next day delivery

I called the store direct and spoke to someone regarding the piece of equipment, they explained everything clearly and I bought the product. It was dispatched within a few hours and I'm really pleased with the product.

Horrible experience it is.Wrong choice of courier services,am yet to receive my parcel days after ordering it.Never again!!!!

Brilliant ordered click and collect fast collection

Superb as usual Excellent description of product First class packing and arrived a day earlier than predicted

Great price, efficient service, highly recommend.

Bought gift cards which were delivered in good time. It might have been useful to have the money on one card instead of two but not a real problem

Easy transaction, great communication and guitar arrived on time. I could tell it had been given a clean before dispatch (2nd hand item!) could have been double boxed bur arrived safe and sound anyway. Old strings still on!

Bought some new RCF speakers from PMT and they both arrived without UK power leads. I spoke to someone on their chat who told me they would send some out immediately by next day delivery but I am still waiting. Very disappointed considering the amount of money spent.

Delivered next day without a hitch, even though it was ordered with seconds to spear from the cut off, and traveled 150 miles.

Easy to do and efficient payment check out

I ordered 10 items and I received just 9.

PMT Norwich has always looked after me, more so the last few weeks. I've been there twice since being newly in a wheelchair. Tom pushed me across the gravel car park the first time. Today I was with a friend and didn't need the same help. I'm a bass player and wanted an acoustic bass that I can take on the wheelchair safely. Tom went fetch every model they had, from up a few steps. I liked the first one, as soon as I played it. Tom stayed with me throughout, plugging the Ibanez into an amp for me. I paid for the bass Tom ordered a gig for me, on next day delivery. I left as a happy customer, yet again.

Beautiful guitar delivered quickly and wrapped well. Would use PMT again 😌

Good products,good price, good website and good delivery, what’s not to like! A great music store! John D.

Easy to order good price and reputation