The item was competitively priced and arrived quickly. Sadlly I didn't like it and had to return it but the process was simple and quick.

Fast delivery, good communication.

arrived when estimated and well packaged

They have what I was looking for. The order was easily placed.

I still haven’t seen my order

I dealt with the Northampton, Bristol and finally Birmingham before I found my dream guitar. Everyone from each branch were extremely helpful. I will always use PMT for my guitar needs from now on.

Prompt delivery and basically nearly new 2nd hand product…. Top notch 👍

Online purchasing easy to navigate simple to use

So quick and easy to order and for delivery always an awesome experience my guitar was well packaged and came setup really well

Thank you for saving my exam, because I’m failing

Wonderful platform convenient and easy to access chemistry papers.

In store customer service in Manchester today, non existent. staff more interested in chatting with friends. not interested once they know your new or just starting out. huge waste of time driving all the way from Penrith. I will most definitely not be spending my money with PMT.

Excellent service and fast delivery

So far so good. Ordering easy with free delivery in decent timescale

Bought a Nord keyboard and stand and pedal and case which I cannot fault (save a headphone jack that was faulty). PMT have offered to fix it - as it should be, but the after sales service and pick up options were pretty unwieldy and not very customer focussed. Not sure I would use PMT again.

Very professional Guitar Shop that has top of the range products

It was fine but although the listing on the site said that the drum head I ordered was in stock (which is why I chose PMT) when I got to the order page it said it wasn't. I went ahead anyway because I needed the other item, a drum mat, more urgently, but that was a bit irritating.

Item delivered in a timely manner. I’m very pleased with communication and the item purchased. Thank you.

It’s more expensive than amazon. But with quicker delivery.

great service, guitar I purchased came well packaged had to make a couple of adjustments to it but in all spot on pmt.